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Review Keywords Analysis

  1. US
  2. TX
  3. Austin
HomePro

HomePro

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Open 8:00 AM-6:00 PM now
1807 W Braker Ln #400, Austin, TX 78758, USA Get Directions
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ABOUT   Services Excellence Summary

HomePro provides a story of home security, integration, and fun. it is based in Texas and has been in operation for 20 years. We are a single-source company for everything related to home automation and installation. Our top priority is to ensure that our clients get the best service possible. To achieve this, our technicians, sales experts, and other employees are all licensed and highly trained. They are also covered by insurance. Additionally, we have been graded A+ by the Better Business Bureau. We are the exclusive provider of home security and automation for all of the top national builders as well as custom builders from various markets. In Dallas Fort Worth Houston Austin, HomePro has installed over 20,000 homes. We also plan to install the wiring in over 25,000 new houses this year. Let us show you what distinguishes us as the premier home security and automation provider for your builder.

 

SUMMARY   Reviews Summary

Customer reviews unanimously highlight excellent customer service and support. In particular, there is individual praise for technicians such as James, Ethan and Cameron among others. These employees explain well and fix security system and Wi-Fi connectivity problems. The assessment generally reflects clients' approval of the HomePro's welcoming and efficient staff and their ability to provide feedback in a way that users, particularly 79-year-olds handle. One star in James' review is followed by a note that discusses his fast and extensive solution. Customers also said the team was very supportive and available to solve their many problems. Ethan is also an important spelling. Email him with security issues. For these reasons, many clients believe that HomePro customer support and monthly visits will be beneficial. Many have been new customers for a few years, and there is clear evidence that the company has focused on their lifetime value. As a result of his positive customer relationships, HomePro may expect referral business as a potential growth factor.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (36)
very knowledgeab ... (32)
very professiona ... (32)
highly recommend ... (22)
great job (21)
very helpful (15)
very informative ... (11)
great experience ... (10)
excellent job (8)
very friendly (8)
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Cons
stay away (6)
awful (6)
not recommend (4)
terrible custome ... (4)
unprofessional (3)
worst company (3)
horrible (3)
rude (3)
no response (3)
would not recomm ... (2)
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HomePro Reviews: 500. Average Rating: 4.4
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