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Kalologie Medspa Austin

Name: Kalologie Medspa Austin
Address: Austin, US
Telephone: +15122330252
Rating: 4.4369

103 reviews

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+15122330252

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1100 S Lamar Blvd Suite 2120, Austin, TX 78704, USA Get Directions

medspa Best Medspa in United States Best Medspa in Texas

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ABOUT Services Excellence Summary

In 2022, the Austin American Statesman awarded Kalologie Medspa Austin the top Med Spa in Austin. This men and women's spa offers comprehensive services to rejuvenate the mind, body and soul. We provide facials, Botox, filler, Emsculpt, CoolSculpting, Sofwave, weight loss semaglutide, and more. Our friendly, informed personnel will give you the best medspa therapies and spa services in Austin from the second you step into Kalologie. Elle Magazine featured Kalologie 360 spas as one of America's top 10 spas. Kalologie medspa combines medical aesthetics, skin rejuvenation, and proven products to make you feel and look fabulous in space.

SUMMARY Reviews Summary

The customer feedback exhibits Kalologie Medspa as a favored health clinic, primarily because of its qualified team. Reviews show clients trust these professionals, particularly the estheticians like Hannah and Ashley. These ambassadors have deep knowledge, provide satisfying consultations before procedures, and offer necessary aftercare advice. Visitors appreciate how each procedure is enjoyable, hygienic, and completed on time. Regulars attest to the facials, hair removal, and massages' long-lasting results and skilled professionals. The trend of smooth procedures and relaxing spa days suggests a serene and clean environment. This allows clients to relax and feel valued during the custom and sometimes complex treatments. The affordability makes it easy for individuals to come in regularly even when they are not feeling their best. The high-frequency treatments have proven incredibly effective as customers leave happy and always willing to refer the facility to friends. After an extended period, the treatments are life-changing, meaning the spa therapy can be the sole provider of most body treatments. In the long run, the feedback indicates a place that my article constitutes an incredible customer experience that promises a return and referrals.

Nga left a 1 star review

★☆☆☆☆

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Oct 01

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Reputation Change over time

Pros & Cons

PROS

recommend (23)

highly recommend ... (14)

great service (5)

great experience ... (5)

very knowledgeab ... (5)

love this place (4)

friendly staff (3)

very professiona ... (2)

extremely knowle ... (2)

painless (2)

Cons

go somewhere els ... (2)

rude (2)

disappointed (1)

very disorganize ... (1)

unprofessional (1)

upset (1)

frustrating (1)

expensive (1)

would not recomm ... (1)

not recommend (1)

Kalologie Medspa Austin Reviews: 103. Average Rating: 4.4

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Reviews (1) Google Reviews (102)

Nga

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Fix negative reputation Fix negative reputation

I got laser hair removal here and I got burned! I bought a package and had to continue because not all of my hairs were removed in the unwanted places. The person that worked on me was Hanna. But Hanna had to go away for awhile and told me that I would be in good hands with Melissa. I believed her and continue on with my laser hair removal to stay on schedule. Hanna told me I needed to stay in schedule to keep the hairs from growing back. I listened and trusted Hanna and everything she is saying to me to do. Well, the day of my laser hair removal, the owner called me up and asked if I was aware that Melissa was working me and I said yes. Was there something else that she knew but did not want to tell me about Melissa ? Was she setting up a trap for me ?! Well, I bought a package already from them before I even thought about getting a skinny shot with them and as much as I want to do everything with them to make it easier for me, I did not feel comfortable with certain things with them after consulting about other services. I stayed with them for laser hair removal because Hanna took good care of me. I assumed what she was telling me that I would be in good hands after she left for vacation. WRONG!! Melissa burnt me! I later founded out that Melissa did not have a lot of training compared to the other techs and that when she did my setting wrongs, she used my leg setting for other parts of my body which was wrong. Other parts of your body has different settings and the tissues are different. When they told me that they tried to reach Hanna on vacation but was unable too, but they still let Melissa worked on me with the wrong settings ! They then told me that their machine malfunction on the day of my appointment. If they knew all of this before my appointment, why did they not tell me that they did not feel comfortable to let me continue and to wait for Hanna to get back if they knew this. Yes, you have to on schedule but if you do not have the right settings information or the machine malfunction or etc. You should not continue. It is like an airplane flight, if the plane malfunction, the company would rather everyone be late then to let them fly on a broken plane and kill people if the plane malfunction in the air! All they keep on telling me that they should have done a better job. I was like, that was your job at the beginning with every client! What the bell did you let an inexperience person work on laser on me and hide from me that Melissa had less experience then Hanna did. They were suppose to take care of all of this before I came into my appointment! Why did Melissa not ask for help if she felt unsure? They told me she pressed one button to high and that caused me to burn. Go here if you want to turn into a crispy baked chicken. They told me that I would have Permanante scar and discoloration after Melissa burnt me! All of this could have been prevented but they were careless and neglectful!