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Kruger's Diamond Jewelers

Name: Kruger's Diamond Jewelers
Address: Austin, US
Telephone: +15124722485
Rating: 4.79

100 reviews

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+15124722485

Closed Now now

722 Congress Ave., Austin, TX 78701, USA Get Directions

jewelry store Top Jewelry Stores in United States Top Jewelry Stores in Texas

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ABOUT Services Excellence Summary

Kruger's has the brightest retail staff in Austin. Many of our staff have spent more than 30 years in the jewelry business. We are customer-focused. This means we have your best interests at heart and are committed to creating a positive experience for you. We are family, locally owned, and love our customers. That's why we open our door to everyone, no matter how much jewelry they want to buy. Our aim is to make our customers' lives easier by giving them the best retail experience possible. Please tell your friends about our store. Come and visit us to have your watch fixed, buy mom a special gift or compare our wedding ring collection to any other jewelry stores. We are excited to meet you.

SUMMARY Reviews Summary

Kruegers is the place to go for a customer-centric experience. Upon entering the store, you will be greeted and assisted in a friendly and professional manner. Michelle, Holli, and Jared and are commendable as experts in the jewelry industry. They were diligent and patient with time, tedious work on watches, and ring adjustments to ensure they were effective. Their passion and competence are evident in all transactions, and customers appreciate their no-pressure approach and genuine care for customers. Furthermore, the cost is always fair and the service is quick, the experience may involve even having your battery changed or engagement ring repairs. As a result of these findings, most reviewers, including those who have been repeat customers for decades, intend to return. Thus, it is clear that Kruegers' business is worthy of recommendation to their friends and family.

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

highly recommend ... (8)

helped me (7)

super helpful (5)

friendly staff (4)

great service (4)

amazing service (3)

amazing customer ... (3)

incredibly helpf ... (3)

friendly and wel ... (2)

Cons

disrespectful (1)

waste of time (1)

disappointing (1)

rude (1)

wasted my time (1)

very sad (1)

dishonest (1)

awful (1)