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Review Keywords Analysis

  1. US
  2. TX
  3. Austin
Mattress Firm South Park Meadows
Mattress Firm South Park Meadows
Mattress Firm South Park Meadows
Mattress Firm South Park Meadows

Mattress Firm South Park Meadows

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Open 10:00 AM-8:00 PM now
9900 S I-35 Frontage Rd Suite 150 Building W, Austin, TX 78748, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Our team is dedicated to ensuring that you have a good night's sleep. How do we do that? Our Sleep Experts spend 200 hours training in order to create a tailored solution for you. Our Love Your Mattress Guarantee(r) lets you shop with confidence. You can save on top American brands such as Sealy, Tempur-Pedic, and Sleepy's at our store. You will also get a new mattress and 120-night trial (r). That's a step towards getting the right mattress for you. This is why each Sleep Expert(r) starts with 80 hours of training. But we believe that happiness is the key priority. Customers get the best service if employees are happy. Everyone enjoys work and comes home happy. Our customers can be sure that they will be amazed by our Sleep Experts (r). This is the Love Your Mattress Guarantee. You will receive the best comfort, selection, price, and value for your mattress. We want to help you choose the right mattress. Because they help foster children develop good sleep habits and a brighter future, the Mattress Firm Foster Kids program of The Ticket to Dream Foundation has three collection drives every year. Mattress sales are essential, but we can help others improve their sleep habits.

 

SUMMARY   Reviews Summary

Reviews across the board highlight the sales team's professional nature, friendliness, and responsiveness to customer inquiries. Brendan, Evelyn, and Lauren, specifically, are commended for their hands-on approach, with one customer labeling Brendan as "amazing" and another praising Lauren's beducation skills. A big advantage of the sales team is its ability to give advice on a purchase, avoiding a high-pressure purchase environment. The personal shopping experience also benefits from their product knowledge and concern for customer needs. The result is a shopping experience where customers do not need to worry about hidden costs and feel confident in their purchases. A common thread in these reviews is the community's view of the store's sales team as a precedent for good customer service. The staff puts in so much effort to serve clients with the same high esteem for their professionalism, not just one reviewer. There is a pattern of previous clientele vouching for the bed store, cutting a visible trail in its market in how exceptional a shopping experience can look like. Customers can feel at home given the help and welcome they receive. Evaluation of the sales team as well as the whole store strengthens patronage, customer satisfaction, and a lasting bond. This makes the same shoppers feel important and positively recommeding it to their close correspondents.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (14)
very helpful (5)
very knowledgeab ... (4)
highly recommend ... (3)
helped me (3)
best experience (2)
definitely be ba ... (2)
best customer se ... (2)
easy to work wit ... (2)
super helpful (2)
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Cons
very disappointe ... (1)
disappointed (1)
very poor custom ... (1)
poor customer se ... (1)
Mattress Firm South Park Meadows Reviews: 100. Average Rating: 4.9
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