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  1. US
  2. TX
  3. Austin
PuroClean Property Savers
PuroClean Property Savers
PuroClean Property Savers
PuroClean Property Savers

PuroClean Property Savers

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Open 00:00-23:59 now
9705 Burnet Rd Suite 317, Austin, TX 78758, USA Get Directions
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ABOUT   Services Excellence Summary

PuroClean Property Savers serves the greater Austin area, providing emergency restoration services. We are committed to ensuring your safety and welfare. Our team is available to you 24 hours a day, 7 days a week, including holidays. Buda, Cedar Creek, and Cedar Park as well as Del Valle, Dripping Springs, and Elgin are among the Austin region's communities. We can help you with any insurance questions you have. It takes 60 minutes, on average, for us to arrive at the site. PuroClean Property Savers has certifications in water, fire, and biohazard mitigation as well as mold remediation. We are dedicated to high-quality work and won't mark a project as complete until it has been checked against PuroClean standards.

 

SUMMARY   Reviews Summary

The majority of the reviews provide overwhelming praise for Israel de la Vara and his PuroClean team for their work on numerous water damage and mold remediation projects. Many reviewers specially mentioned Israel as being professional, prompt, and honest in their dealings with the jobs. The customers approve of their work as recommending them to others. The company was rated as courteous, dependable, and also did an excellent job. Also, they worked side by side with the customers and their insurance companies on the operation's different stages maintaining the customers' comfort throughout the difficult process. Customer assurance and satisfaction were crucial to the restoration, which was visible in the comments. Some of the service highlights included daily communication with scheduling calls, a high level of attention to detail, and comprehensive walk-throughs. The ability to calm clients during what could be a stressful experience was also valued. Very few clients criticized Israel and PuroClean; the most of the few were dissatisfied with something were happy with the whole service. Customers had remarkable projects finishing on schedule and within the agreed-upon terms. PuroClean's fast turnaround in the handling of extreme situations such as a serious water leak from the AC or a new condo flooding was noted too. The breadth of potential disaster areas, such as fire damage and mold, which can accompany water damage, makes PuroClean a trusted one-stop shop for all cleaning jobs. Israel De La Vara's emotional service that the team provides to the clients during the stressful project was seen as a big pro by the clients. Both contractors and customers highly recommend PuroClean and have responded positively to its process because of its kindness, quality of service, and dependability.

 

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Pros & Cons

PROS
recommend (19)
highly recommend ... (14)
very professiona ... (6)
helped me (3)
great job (2)
very responsive (2)
attention to det ... (2)
highly professio ... (2)
highly recommend ... (2)
recommended (2)
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PuroClean Property Savers Reviews: 44. Average Rating: 5.0
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