High-quality equipmentKnowledgeable sales repGreat customer serviceQuick installationWorks without wifiStraightforward structurePrompt response timeFair pricingFriendly representativesFully cellular system
About this business
Integrated and streamlined. We have fully integrated every service, so you can control all your Google, Amazon and Nest products with just one app.
We handle everything for you. We’ll have Smart Home Pros come to your home and customize a system. They will then set it up and show you how to use it.
Better support and smarter security. You can count on Vivint's monitoring experts 24/7 in a crisis. Smarter security is the key to a safer home. We improve our products and services to help homeowners get peace of mind and meet their unique needs. Our mission is to secure your home and keep you connected, wherever you are. Our smart home technology does both, helping you unwind.
Reviews Summary
Reviews about the VivintSmartHome service as being very positive, the reviews show that customers are satisfied with both the product and the service. Additionally, small businesses must adapt to the current global market situation to stay relevant. Customers said that the service with the system is excellent. Many customers switched from their existing providers like ADT or Ring to Vivint because they found more value with the products and services Vivint offers. A favorable response to the Vivint service. Miriam did a fantastic job providing information about Vivint's knowledgeable and respectful sales reps. Reviews show good customer satisfaction for the service itself and representatives. The Vivint service is highly regarded and runs smoothly with great cameras. Many customers said they were switching from other service providers to Vivint. Switching to Vivint for their smart security and home automation is the best decision they ever made. Real satisfaction with the ease of Vivint's response and its growing cell operation. Customers say they're satisfied with the service and its consistency. The company's service is very good. There is high customer satisfaction with the installation that day with the new sales rep. Highly-rated sales representatives offer more formative reviews for the product and service than the changes and the overall quality of the VivintSmartHome system.
Frequently asked questions
7 questions
What do Vivint clients say about the work?
Reviewers frequently praise the knowledgeable and respectful sales representatives, prompt installation, and high-quality equipment. Many have switched from competitors like Ring and ADT, highlighting the superior value and performance of Vivint's systems.
Does Vivint offer 24/7 monitoring services, and how do customers feel about their response time?
Yes, Vivint provides 24/7 monitoring services, and customers have noted their prompt response time during emergencies, often mentioning quick communication through the panel or phone calls.
What services does Vivint provide for home security?
Vivint offers a range of services including Home Security Systems (Basic Alarm System Installation, Camera System Installation, Smart Home Integration), Monitoring Services (Monitoring Plan, Mobile App Monitoring, Emergency Response Services), Equipment Rentals (Camera Rental, Door Sensor Rental, Control Panel Rental), and Installation Services (Standard Installation, Complex Installation, Post-Installation Support).
Can I rent equipment from Vivint, and what options are available?
Yes, Vivint offers equipment rentals including Camera Rental, Door Sensor Rental, and Control Panel Rental, allowing customers to access necessary security technology without a full purchase.
How does Vivint's smart home integration work?
Vivint's app and hub allow seamless control of Google, Amazon, and Nest products, providing a fully integrated smart home experience that enhances security and connectivity.
What do customers say about switching to Vivint from other security systems?
Many customers report positive experiences after switching from systems like Ring and ADT, citing better value, improved technology, and enhanced customer support as key benefits of choosing Vivint.
Where is Vivint located?
3311 N Interstate Hwy 35 Ste 101, Austin, TX 78722, USA
Location & directions
Austin, Texas
Vivint
Security Systems
Address
3311 N Interstate Hwy 35 Ste 101, Austin, TX 78722, USA