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  1. US
  2. TX
  3. Austin
Vivint

Vivint

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Open 8:00 AM-8:00 PM now
3311 N Interstate Hwy 35 Ste 101, Austin, TX 78722, USA Get Directions
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1.7

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ABOUT   Services Excellence Summary

Integrated and streamlined. We have fully integrated every service, so you can control all your Google, Amazon and Nest products with just one app. We handle everything for you. We’ll have Smart Home Pros come to your home and customize a system. They will then set it up and show you how to use it. Better support and smarter security. You can count on Vivint's monitoring experts 24/7 in a crisis. Smarter security is the key to a safer home. We improve our products and services to help homeowners get peace of mind and meet their unique needs. Our mission is to secure your home and keep you connected, wherever you are. Our smart home technology does both, helping you unwind.

 

SUMMARY   Reviews Summary

Reviews about the VivintSmartHome service as being very positive, the reviews show that customers are satisfied with both the product and the service. Additionally, small businesses must adapt to the current global market situation to stay relevant. Customers said that the service with the system is excellent. Many customers switched from their existing providers like ADT or Ring to Vivint because they found more value with the products and services Vivint offers. A favorable response to the Vivint service. Miriam did a fantastic job providing information about Vivint's knowledgeable and respectful sales reps. Reviews show good customer satisfaction for the service itself and representatives. The Vivint service is highly regarded and runs smoothly with great cameras. Many customers said they were switching from other service providers to Vivint. Switching to Vivint for their smart security and home automation is the best decision they ever made. Real satisfaction with the ease of Vivint's response and its growing cell operation. Customers say they're satisfied with the service and its consistency. The company's service is very good. There is high customer satisfaction with the installation that day with the new sales rep. Highly-rated sales representatives offer more formative reviews for the product and service than the changes and the overall quality of the VivintSmartHome system.

 

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Reputation Change over time

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Pros & Cons

PROS
great company (2)
amazing service (2)
very prompt (1)
great customer s ... (1)
great people (1)
easy to deal wit ... (1)
very professiona ... (1)
great quality (1)
really knowledge ... (1)
good service (1)
Cons
horrible (10)
rude (9)
unprofessional (7)
not recommend (7)
stay away (6)
awful (4)
would not recomm ... (4)
horrible custome ... (4)
upset (3)
expensive (3)
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Vivint Reviews: 146. Average Rating: 1.7
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