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Review Keywords Analysis

US / TX / Austin
Xdesk photo
Xdesk photo
Xdesk photo
Xdesk photo
Xdesk photo

Xdesk

Address: 2251 Picadilly Dr Suite C-340, Round Rock, TX 78664, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Desk Sales Custom Sit/Stand Desk $3,000 - $4,000 Call to Book
Terra Series Desk $2,500 - $3,500 Call to Book
Bamboo/Glass Desk $2,000 - $3,000 Call to Book
Desk Accessories CPU Holder $50 - $100 Call to Book
Cable Management Kit $30 - $70 Call to Book
Monitor Arm $75 - $150 Call to Book
Customer Support Technical Support $0 (included with purchase Call to Book
Replacement Parts $50 - $150 Call to Book
Warranty Services $0 (included with purchase Call to Book
Delivery Services Standard Delivery $200 - $500 Call to Book
White Glove Delivery $400 - $800 Call to Book
International Shipping $800 - $1,200 Call to Book

What people love

From reviews
High quality product Knowledgeable staff Excellent customer service Quick assembly Helpful sales staff Timely responses Responsive support Quick shipping Good product quality Helpful troubleshooting

About this business

We began the process of revamping the desk industry by establishing a tradition that hadn't been altered in over 500 years. Tradition isn't about getting stuck in the past; it's about learning from it and then moving on. It helps if tradition and innovation are not at odds with one another. There are few manufacturers in the world who can claim to be as decorated as we are. Xdesk has become known as the standard for adjustable-height standing desks. Xdesk now symbolizes the values and quality of craftsmanship that were once the standard. We make furniture in the same way our grandfathers did, and we are proud. Located in the hills of Texas, Xdesk makes every single piece of furniture by hand. Details are never overlooked by the furniture makers, even if they aren't visible.

Reviews Summary

Review Summary: The Xdesk customer reviews are mostly positive, emphasizing the friendly and helpful customer service and high-quality products. Several clients report reliable customer service. There are a few client complaints concerning delayed deliveries and unfulfilled orders. Customers who have spoken to Sherry have generally had a good experience. Anthony and John are also mentioned as helpful customer representatives. Most buyers have praised the quality and design of their desks, with many acknowledging how user-friendly the customer service portals are. There are few user complaints, but they revolve around a disappointing product and after sales service.

Frequently asked questions

7 questions
What do Xdesk clients say about the work?
Clients frequently praise the quality of Xdesk products and the helpfulness of the staff, particularly John Rodriguez and Sherry, who are noted for their responsiveness and expertise. Many highlight the excellent customer support and the craftsmanship of the desks.
Does Xdesk offer warranty services for their standing desks?
Yes, Xdesk provides warranty services, ensuring customer satisfaction and support for their products. This commitment is reflected in customer reviews that mention effective troubleshooting and assistance with replacement parts.
What types of desks can I buy from Xdesk?
Xdesk offers a variety of desks including Custom Sit/Stand Desks, Terra Series Desks, and Bamboo/Glass Desks. They also provide accessories like CPU Holders, Cable Management Kits, and Monitor Arms to enhance your workspace.
What are Xdesk's customer support options?
Xdesk provides comprehensive customer support including Technical Support, Replacement Parts, and Warranty Services. Customers have noted the team's responsiveness and knowledge in resolving issues effectively.
What delivery options are available with Xdesk?
Xdesk offers several delivery services including Standard Delivery, White Glove Delivery, and International Shipping, catering to various customer needs and preferences.
Can I expect timely delivery from Xdesk?
While many customers have praised Xdesk for their product quality, some reviews mention delays in shipping. However, the team is noted for their proactive communication during such delays.
Where is Xdesk located?
2251 Picadilly Dr Suite C-340, Round Rock, TX 78664, USA

Location & directions

Austin, Texas
Xdesk
Standing Desk
Address
2251 Picadilly Dr Suite C-340, Round Rock, TX 78664, USA
Hours
Closed Now
Xdesk Reviews · 3.5 average
0 Reviews
G Google 41

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