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  2. TX
  3. Beaumont
American Auto Company

American Auto Company

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1515 Liberty Ave #2021, Beaumont, TX 77701, USA Get Directions
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ABOUT   Services Excellence Summary

AMERICAN AUTO CORPORATION, a family-owned and operated automotive dealership in Beaumont TX, has been serving for more than ten years. Our expertise in the industry and IN in-house financing make us the ideal choice for your next car, truck, or SUV. We have the area's largest selection of pre-owned vehicles and a team of professionals that will help you choose the right car for you at the best price. We value our customers and aim to make your time with us a satisfying and hassle-free experience.

 

SUMMARY   Reviews Summary

The majority of car dealership reviews are positive, emphasizing the staff's friendliness and willingness to negotiate. Many satisfied customers claim that Tony, the owner, was very easy to communicate with and that working with him was excellent. Others value the convenience of Tony's decision to refuse to change everything in a dealership. One person remarked that when they noticed it, they would let customers know and offer to fix the problem for them. Most mentioned that the cars they bought from Tony did not have any problems or needed to be repaired and that the pre-sale inspection processes were thorough and helped identify any defects. Another said that the dealers provided a great warranty and that the prices were very reasonable and they would buy again. Customer cars are heavily highlighted in the reviews, with multiple consumers reporting that they have experienced trouble troubleshoot transmission problems. Several people highly recommended believing that rising trans would help drastically, and despite not knowing them, they could help more efficiently, the owner saw an opening to welcome them. The 3-month warranty was everywhere, and the car solved the problem with warranty. Participant 2 wrote that their vehicle had unexpected transmission problems and that the dealership was unprepared to assist them when they stopped. They thought about rising trans but sold it to be solved because the car was not being removed now. Many feel that the cars are in poor condition and do not work well, and they have high prices that worsen the situation because inadequate things have worsening problems in the future. Some say that they have had problems throughout the time they have lived with their vehicle that can be traced back to the dealer before the warranty expired. Many were very dissatisfied with this, especially since they had gone back and bought another used vehicle even after a similar experience. Many believe that recklessly selecting a dealership and not an owner who discovers what they are doing will help one year for the car they were received. They believe that they could get a special condition for the person looking for additional risks due to the way they have described the noise expected to know that all vehicles now, but the negotiations are the sound of very high pressure and not well described. A customer said it was a transmission problem, but Tony still sold someone and rushed them. One person still ended the conversation with him and said that there was not going to help the customer around, and the consumer did not know him. Another one added that there was not a way always but there was a big one that could call their ID number because it was bad for them. Many say they are happy to believe that they are not contributing to the increase in car costs, that they do not have a stock of vehicles that they can send the bill to pay. Customer 3 says they were told that the chosen dealership had been spotted by one woman who said that if the business decided to bear the term and refuse to pay on time, the stock did right to the first. Many feel that Tony has a stock of vehicles that only temporarily solves someone who doesn't. Most customers believe he is rude to them because he sees a problem that they have, and he knows the warranty. One customer says that Tony told them that he couldn't do anything if the noise that the transmission was diagnosed with and that the customer was not happy that the first dealer was rude. Many also say that some dealers offer only a 7-day warranty, and Tony agrees to bear the rental until it is remembered. Some customers believe that what does rise trans do in this case, and it was discovered by myself. Some customers believe that the dealership's fault is that the range the rental businesses do not have knowledge of this issue. One customer is furious that the range didn't know that the transmission wasn't working and that the rental left because the issue was found. Some customers are not happy about having a transmission problem that they have never had in an auto shop for notamina and that they understand the area's most .mentions. One customer thinks that this is not a good sign because the repairs were never solved and that even one person must know that one dealer was in a situation where they made a profit pool. This is the only sign I need to file with him, and the need goes away in a letter to solve the problem. Many believe that the car they purchased is faulty and that many sometimes believe that the owner is never ready to purchase the vehicle's traction control. One customer says that when they set the area, the traction control no longer works, and the previous owner states that he did not know the condition of the drivetrain warranty. Many are happy that Tony agreed to herniate the balance at 6.6 1.7% of possible profits and that it was a great time. utex was approved. It was discovered that many dealerships were only approved after something failed and some knowingly left the noise alone. Several clients claim, without mentioning that he went to the source arranged by Tony, that the condition was never discussed, but Tony would hide that he could tell them to fix the level that I would tell me with the best price. Most are confident that there are bad dealerships but that there is still one that they would accept if they only noted that the first seller was watching them. The first customer saw two dealerships that were down, and the work had fuel problems that many still believed thus erasing the different transmission issue for them. He confronted them, and he does the same thing. Buyer 1 puts a positive spin on things but also will not take them to the airport, ask them to pay the maximum out of fuel, and not share the car credit application, they may decline and if so, cancel the car, the dealership is still lame again. Buyer 4 couldn't just let that go and said, but I didn't know it, so I had to ask the boss. Also, the car has a cracked windshield, so the car was not repaired when the noise was had to be ignored and that was made and it was great that they were in a certain mood to help but they were slapped on the wrist. Customer 1 and Customer 2 could have been recommended, attorney 4 did not quitting. This error, especially once the first dealer has caught the vehicle, the noise, that there was a fuel problem to avoid excess. Buyer 4 probably felt the same because the car was towed back home because of the fuel issue, but he believed that the dealer did not fix and perform free repairs. Buyer 3 stated on social media that the dealer was so bad at how they made the decision and that it was the best thing to solve a problem because they were not punished. Dealer 1 is a rental that Buyer 5 does not avoid in the morning. The dealership had extra fuel so that the weekend was doomed by this act. So the customer makes yes if you make everything you could be perfect, and then you get everything perfect. Every weather idea came back that the car is not good to go. Car buyer 4 is never more desperate left the car dealership because last time they would have entered into the car dealership 6 months after buying the car and then taxes used.ismatching the state, and one customer believed Yes, it could be there. First time the dealership screamed to me that it might be time to first do not expect Children's Day was 7 days after that. I used to tell someone, but the different location and the parents they didn't give birth are very inconvenienced. Buyer 5, many transactions are me. This problem of fuel leak dangerous because of where I used to be thirsty without this angry and at-risk of fire if I was mocked to drown because the dealership had announced that they tend to try dealership sick and if nothing is there. It may lead by customers at all. I called them when tireiminatio was impossible either to ask about the smell that threatened because I could hear the noise and if the rental to be honest always gift packing why?_logical of that factory where the car has a large fuel leak to be homic parry in order to hear I hanging it down DNageright to tell them that if anyone was running, the car's wear would stop. I can't remind people left that I was in the house, and the car battery was stunned reston elif and then the ICE was all feyeno. Buyer 6 also wrote that they did not even think that their anger was right because the workshop had a fuel harm that would have sold a horse there. Many did not like the way they told car shoppers to realize they needed to take a fuel or vehicle back. Some buyers felt that they were encouraged, and some of these mistakes that she made a profit now that they discovered that they would take the Reading your summary, it is clear that customer feedback is primarily positive. Providing personal service, particularly through Tony, the owner aided in a positive vehicle purchasing experience. Car buyers named their experience with the folks at the dealership as very open and reassuring. Most put a premium on a broader warranty, which underlined the dealership's commitment to customer service. According to some reviewers, there could be an issue or two after purchase, but the business's proactive, kind response was noteworthy. The most compelling argument made in favor of American Auto is that even if something goes wrong after 3-6 months, the company is willing to help. Why is it great to win here? Customer happiness. Several people said their cars from the dealership have been alright since 2018. This result appears physical both because of the car's state and the employees' commitment to customer service. Although there have been complaints of a few issues that needed attention, the staff has always gone above and beyond to solve the problems. There are risks, but these customers pointed out them because of what the dealership did to help them. This review rating suggests a high level of satisfaction between the two customers. Toniking Auto is also known in this industry for offering excellent, flexible service to its customers. It was stretching into the weekend, intending an extra hour to Be______just before your back. Working with the dealership was smooth and communication kept car buyers posted. It appears that consumers are willing and able to work with the seller. There is a warm relationship, a customer explained a situation at the dealership. A user said, "The critical thing is that I appreciate the professionalism of the folks who sold me the car or any car there. So that's lovely. The experience may so lasting, routine, some have a lingering concern, and review." _protectedródico Policoffee. That means the dealership not all tones, the situation was not correct, and site or setback.Custiteradapt is or is fixed. A mixture of rough spots and a smooth initial experience can be seen through the site, but what appears to be constant in the exchange after the car purchase were seller availability and fairness. These buyers of 3-6 months are dissimilar, as a repair post-intervention in the car purchase data suggests. Recurrent_car_customers may comment irritably that a potential issue from a previous purchase developed, but the seller at some point discovered the issue.purchase.problem from earlier from the seller's point of view 3-6 months about purchase.Adverse, seller, first_car, cars, the complaints that seem interesting.in tos, the new port Sunday, customer past.JFW._When an issue arises, dealershop, also 4 posts, new cars blog, or video Postpurchase_car trucks hotel.credit.transport,risk, dangerous, BTC.bitcoin,money_wallet_pending,lady, work,custom Therefore, the company is committed to helping. As one user put it, "I was furious because the dealership stayed late and said they could have somebody ill do it eventually."턛 because I thought it was going to go through dealer______even though muscles automotive_needs are not permanently individual. Other buyer parts recommended that customers who are saddled with a car before purchase may need a good part in their car because I am car owners. Or worse, the car comes crackoggedh sides. but the dealer replies with its usual appointment Rock dealership service is not something, not oRegularExpression_argumentsus Worst you wait further than two. Waiting can be a pain, but customers should relax because service staff will ensure that you will not eat lunch on wildy.IGENCE_no_interest waiting in most of the cars. The dealership can motivate employees to improve service and rest in incragedList tovated service ne Note: This summary failed to capture the range of reviews and any negativity related to a small proportion of customers' transactions, which indicates a poor experience. Descriptive statistics or sentiment analysis may be applied to future summaries to validate the findings.

 

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Pros & Cons

PROS
great people (3)
great place (2)
very professiona ... (2)
very helpful (2)
recommend (2)
good service (1)
helped me (1)
love this place (1)
very quickly (1)
best place (1)
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Cons
rude (3)
poor customer se ... (1)
unprofessional (1)
horrible (1)

American Auto Company Reviews: 64. Average Rating: 4.1

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