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Discovery Point Retreat
Discovery Point Retreat
Discovery Point Retreat
Discovery Point Retreat

Discovery Point Retreat

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Open  00:00-23:59 now
6500 Greenville Ave Suite #770, Dallas, TX 75206, USA Get Directions
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ABOUT   Services Excellence Summary

Discovery Point Retreat’s luxurious Dallas inpatient rehabilitation center puts Recovery in Reach for those seeking holistic inpatient rehab help.

 

SUMMARY   Reviews Summary

Discovery Point Retreat has given some very excellent reviews.This program is touted as having very kind staff as well as effective treatment plans , consisting of therapy and coping mechanism-building . Many have praised the program for providing them with a nurturing environment. People feel at home here. Not unlike a few of the programs they have been to previously. There was a welcoming feel that they could trust others wholeheartedly with their stories. One person felt it would not have been possible. If they did not feel so welcome in the program and have such a dedicated therapist and the staff who cared about them at a time they thought all hope was lost. The scenery at the Ennis retreat location seems to have helped some people feel calm and connected with their environment, thus assisting their healing process to go as planned. This environment with supportive clinicians has led to good results for several individuals, increasing their chances of coping well with the outside world. The program had a very good effect on so many of the people who reviewed it.

 

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Kathy left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 13
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PROS
recommend (2)
highly recommend ... (2)
feel at ease (1)
feel comfortable ... (1)
Cons
rude (1)
awful (1)
unprofessional (1)
go somewhere els ... (1)
absolutely ridic ... (1)

Discovery Point Retreat Reviews: 20. Average Rating: 4.0

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Literally a whole big fat money scam!!! You get maybe 2-3 hours a day of group and that leaves you with 22 hours in a big frat house. They actually tell your insurance they give you 6 hours of group a day however you're lucky to get two or three and the rest are if you make your bed that counts as a group if you play volleyball that counts as a group they advertise for their PHP in groups almost daily it's absolutely ridiculous. I quit smoking cigarettes 10 years ago but that is all there is to do here smoke and eat(if it is edible). We got lucky and some clients have been able to help the "chef" out and teach him how to cook. We had to make a petition signed by 30 of us just to get a vegetable incorporated in our meals. They fixed up one room completely and decorated it and painted it and that is the "showroom" they show you on tours, but that is not what the actual rooms look like. They are always at max capacity and the food is absolutely terrible sometimes it's frozen sometimes it's raw who knows what it will be. There is ZERO recovery going on here unless you create it yourself. They keep packing bodies in but the therapists do not have time to meet with you for actual therapy. Some of the clients that were in there for 3 weeks only saw their therapist one time!!!!! They are always understaffed so at one point there was 53 of us with one person which led to chaos. Hell I even took everyone's VITALS (not trained at all)due to one nurse being on staff for 53 people!!!! And many times the nurses gave people I know their night meds in the morning and one guy even got three times his night dose in the morning and got very sick and they still would not let him leave or make a complaint. We found a lot of our grievances in the trash and ripped up. It is not prepared for people with any mental issues because if you get emotional or aggravated in any form when you are detoxing the staff/nurses literally will argue and fight you back in the most unprofessional way I have ever seen. I've never seen anything like it. IF YOU WANT TO LEAVE OR CALL FAMILY THEY REFUSE TO LET YOU AND THEY KEEP YOUR PROPERTY AND THEN CALL YOUR FAMILY AND TELL THEM YOU WANT TO LEAVE BECAUSE YOU WANT TO USE OR DRINK, COMPLETE MANIPULATION. It's a total scam and it's definitely all about the money. In the 20 days I was there I saw at least 15 people cry and beg to leave and EVEN JUST BE TRANSFERRED TO ANOTHER FACILITY AND THEY REFUSED, three pretty sane and calm people even literally ran away and said keep my property that's how bad they wanted to leave. They went to familys house and family showed back up demanding answers and they have none just made up lies. They did not even realize one guy left for 7 hours! I promise you if you want to go to a real rehab do not go here unless you want to go to a big huge frat house with little supervision, stuffed in a room with four or five people, internet never ever works so there's no point of having a TV in your room, showers are usually ice cold unless you wake up at 3:00 a.m. to take it as the water tank cannot handle that many people. When I got there the capacity was 47 and then they made it to 50 and then they made it 53 so they just create their own capacity. You quite literally have to throw a fit and act aggressive if you want to leave or be transferred to an actual rehab. They lock up everyone's phones in a safe and refuse to let you use it hell they even refused to let me call a lawyer, client advocate or doctor... I was literally told I do not have rights. On their Bill of Rights on the wall when you walk in it says you have the right to make phone calls and have visitors however in the welcome packet they removed that part of which is highly illegal. We all started getting sick and they told us they could not afford any COVID, flu or strep tests hence the whole house got crazy sick. One guy even had them call the ambulance because he was so sick and he did not know what it was. They just hand out z-packs of antibiotics without really knowing. It turned out to be the flu which antibiotics cannot take away so everyone just took antibiotics for nothing. My provider was having a bad day and she actually cussed me out for asking a simple question about blood work. This place is a joke The pictures are a joke The advertisement is a joke and it is so upsetting because there are people who really want help and it's a joke to them. Please please go somewhere else or take your family member somewhere else. I left and I am heading to a different facility to get actual help. You don't go to rehab to hang out all day long and smoke cigarettes and be in drama. Not to mention there is people having sex all throughout that house and they know it! The chef was even doing sexual acts with a client in the back room that they keep all the food in. Don't believe the little tour they try to sell you. I am very grateful to be heading to a structured environment to get actual help. I don't think this place will be open for much longer and there is about 10 together who are talking with health and human services, FDA and possibly filing a lawsuit. Feb 2023
Why I would never return/recommend DPR: *When you're signing up, they act like the "program" is 20-30 days, but it's actually 20-30 detox/residential, 20-30 PHP, and 20-30 IOP. *I was surrounded by felons, gangsters, transients, people going in/coming out of prison, severe mental disorders...and no security and minimal observation. *Detox clients sleep in the same room as residential. *The food is garbage junk food. "Kiki" the supposed cook at Ennis bought mostly prepackaged garbage (even precut salad). Their "healthy food" was burgers, hot dogs, pizza, fried chicken, french fries, and so on. "Snacks" were Little Debbie style. "Kiki" the cook had an embarrassingly bad attitude toward staff and clients, which was ironic as her cooking qualifications wouldn't get her hired at Luby's. And every meal was at least 1/2 hr to 45 mins late. The first weekend she was over 2 hours late. *Staff openly argued with each other in front of clients. *Staff often talked about their upper management and how we all had to "look good" to upper management. I don't give a shit about their upper management. I'm the client. *Rules that we were handed out were not followed. For example, we were supposed to sign up for laundry use. Nobody did. Staff often gave conflicting direction on the processes and rules. The rule to bring 10 days worth of clothes was not followed. I was immediately told it must fit under my bed in a create, which was never mentioned. *I had to ask for just about everything: When is the next meeting? Where is the next meeting? When is dinner? When are meds? When are vitals? When do I see my therapist. They gave me a schedule, which they rarely followed. I've never paid so much to be required to ask for so much. *A physical assault happened right in front of everyone in the dining room and NO security was around (they don't have any) to stop it. Nursing staff were notified and they said it wasn't their problem to deal with. Police were never called to report the assault. *Drugs were found and the police were never called. *The client-to-counselor ratio is about 8:1. I spent maybe 20 mins 1:1 with a counselor per week. So much for "individualized" programs. Everyone does the same classes (if the classes are actually held according to schedule at all). *Large groups often descended into chaos and almost nothing was accomplished. *Staff often repeated, "We're working on XYZ and it will get better." Of course, I didn't care what got better six months later if I was there right THEN. *My first weekend they ran out of OTC meds, toilet paper, coffee, and there was no counseling available. *The staff held a meeting and told us to stop complaining about the "little things" like toilet paper because we were better off than where we were coming from? Really?! I was coming from a nice home with hot water, toilet paper, good food, and not surrounded by criminals. *The rooms have at least four people and I barely slept the first 3 nights due to a snoring roommate, even though I had earplugs and pillows over my head. Staff offered to give him another pillow and more meds. I slept on the third floor couch so I could sleep. So much for healthy living environment. *People openly sleep or diddle on their phones during group meetings. Nothing is done about it. I guess as long as the check clears? *The houses (residential and PHP) are overcrowded and simply no room to accomplish much toward sobriety like reading, completing workbooks, etc. It's a halfway house. *I learned more reading on my own (AA Big Book, SMART recovery, etc.) than I did from groups and the 20 min once-a-week "therapy" sessions. *The house rules are written for children and we're told things like, "We're going to Wal Mart as a privilege, so don't steal." Really?! *Discovery Point wouldn't authorize me to go back to work because I self-discharged due to the awful living conditions/environment. That's okay...screw you...my doctor signed one for me. My doctor's office also requested my medical records from Discovery Point...shocker...never sent. as a privlege, so don't steal." Really?! Discovery Point wouldn't authorize me to go back to work because I self-discharged due to the awful living conditons/environment. That's okay...screw you...my doctor signed one for me. My doctor's office also reqeusted my medical records from Discovery Point...shocker...never sent.
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Kathy left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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