Mattress Firm McKinney Avenue

Our team at Mattress Firm McKinney Avenue is dedicated to helping you sleep well. What’s the secret? Our Sleep Experts undergo over 200 hours of training to ensure a custom solution. We have the Love Your Mattress Guarantee® so that you can shop without worry. We sell top beds from top brands in America like Sealy, Tempur-Pedic, and Sleepy’s at a discount. You will get a new mattress and a 120-night home trial®. This is to make sure you get the best mattress for your unique needs. Every Sleep Expert® starts with over 80 hours of training. However, training doesn't always lead to better, faster employees. We do things differently at Mattress Firm. We believe that customers will only receive the best service when they see the employees are happy. Our staff loves their job and look forward to coming back home every day. That's why we're so confident that you'll be impressed with our Sleep Experts®. This is the Love your Mattress Guarantee®. It means you will you'll find your best comfort, selection, price, and value at our store. We want to help you choose the right bed. The Mattress Firm Foster Kids program with the Ticket to Dream Foundation holds three back-to-school collection drives for foster kids each year. These initiatives to help foster kids sleep better and improve their lives make it worthwhile to sell mattresses.

Customer service at the store is highly praised throughout, with the team being considered approachable, informative, knowledgeable, and professional. Employees being referenced by their first names in many cases, significant customers like Tywron, Koby, Sharon, and Greg provided an excellent buying experience, notably in terms of helping to make fast choices to get the desired outcome. Some consumers indeed claimed that they could drive in, pick the mattress they needed, and pay for it within 15-30 minutes, rave reviews unilaterally shared from one reviewer's perspective, and several supportive and three-star reviews confirm that they had a pleasant and satisfying experience. Other notable elements of the reviews included how hardworking, intelligent, and accommodating the employees were and how the environment felt like customers were given priority no matter how busy it became. Customers who felt that the workers always provided them with excellent service and made the experience feel fast recommended each store, with some even going so far as to say they would be asking their family to look for mattresses there too. How wonderful these employees were supposed to be was the him-through of virtually all positive experiences inside the store. Additionally, the text does not include a single complaint, even if about the rudeness component of the incident, for which the store signed up the scenario handled.