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Milestone Electric, Air, & Plumbing

Name: Milestone Electric, Air, & Plumbing
Address: Dallas, US
Telephone: +12147176708
Rating: 4.9057

106 reviews

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+12147176708

Open 00:00-23:59 now

1920 Hutton Ct Suite 200, Dallas, TX 75234, USA Get Directions

electrician Best Electricians in United States Best Electricians in Texas

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ABOUT Services Excellence Summary

Milestone Electric, Air, & Plumbing was launched in 2004, and the company is a family-owned and operated home services firm committed to honest business practices in Farmers Branch. We vouch for our work with The Milestone Guarantee. Milestone Electric, Air, & Plumbing ensures that customers are satisfied with their services. We also match on a product for the same price.

SUMMARY Reviews Summary

The customer reviews highlight how satisfied they were with the AC technicians' professionalism, friendliness, and pleasant communication style. Jonathan Gaona, William Pierson, Stenly Valle, Billy Hiser, and others were all mentioned by name. Their structuring of the service provided was apparent, as was their ability to expertly diagnose and explain the problem, answer questions, and explore possible long-term solutions without putting pressure on the customer. There was no evidence to recommend that the problem was fixed or evidence about how each interaction left the customer feeling better. However, the reviews were filled with information about the extra benefits of the service, such as the contact center representative recruiting deputies, the Wi-Fi powers uncomfortable work environments, and the A/C dogs' wandering around. The customers said that they had a positive experience and were satisfied with the quality, speed, and price of the service. Many of them indicated willingness to contact the same technician or the milestone team again. Customer service was excellent throughout, and the service provider's history, vision, and community involvement were also acknowledged. Being overwhelmed by the importance of the service provided was the most frequent comment. Milestone and the field technicians repeatedly stated and observed, and the customer said that he would recommend the service to others.

mike left a 5 star review

★★★★★

On TrustAnalytica

Mar 14

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Reputation Change over time

Pros & Cons

PROS

great job (11)

on time (7)

recommend (7)

very professiona ... (6)

highly recommend ... (4)

very knowledgeab ... (4)

excellent job (3)

great experience ... (3)

very happy (3)

extremely profes ... (2)

Cons

expensive (1)

very expensive (1)

expensive (1)