Welcome to Planet Tan! We are thrilled that you've selected Planet Tan. We think your tanning should not be about concealing. It should be about revealing who you are and being happy. Tanning is unlike any other beauty therapy. From your head to your toes, it energizes your body. It matters not if you dislike the stuffy tanning beds. Our vegan, cruelty-free, and gluten-free tanning solution is suitable for you. From outside and inside. From body and soul.
Reviews Summary
Addison Planet Tan has overall positive reviews. There are positive mentions of the friendly, welcoming staff-- many clients mention individual employees by name and compliment their knowledge and willingness to answer questions. The shop is always clean and tidy, and the low wait times are convenient. A number of reviews of the staff exemplify great customer care and prove that staff members go above and beyond, for example, the reviewer cites someone who stayed late and motivated a person who had a bad day and was tempted to skip their appointment. There is a lot of consistency as some say that the change in staff does not have a large impact on the service. Most customers feel very happy when they are remembered by the staff the next time they come in. The store's long hours make it easier for frequent customers to find a good time to visit. Some critiques of the store point to slightly crowded days, but for most customers, the store is a country club. A number of customers also had to deal with scheduling constraints and found accommodations. The experience and their comfort is always a concern for the management. Although some of the busy days make some people a little more bothered, the genuine and sincere concern that is shown by the staff members, most of whom can keep customers coming back over time, is more impressive than that.
Frequently asked questions
6 questions
What do Planet Tan clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, cleanliness of the salon, and the effective tanning results. Reviewers highlight specific employees for their excellent customer service and attention to detail, making visits enjoyable and personalized.
Does Planet Tan offer help with membership issues?
Yes, they provide customer support for membership issues at no charge. This service is highlighted in reviews, where clients appreciate the assistance and responsiveness of the staff regarding their memberships.
What tanning services does Planet Tan provide?
Planet Tan offers a variety of services including Tanning Services (UV Tanning, Stand-Up Tanning), Spray Tanning (Single Spray Tan, Package of Spray Tans), Memberships (Monthly Membership, Annual Membership), Customer Support (Help with Membership Issues, Service Inquiry), and Product Sales (Tanning Lotions, Skin Care Products).
Can I get a spray tan at Planet Tan, and how do customers feel about it?
Yes, they offer spray tanning services, including single and package options. Customers have expressed satisfaction with the spray tan results, noting the professionalism and helpfulness of the staff during the process.
Is there a membership option at Planet Tan?
Yes, Planet Tan offers both monthly and annual memberships. This option is appreciated by regular customers who value the convenience and benefits of being a member, as noted in several reviews.