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  1. US
  2. TX
  3. Dallas
SERVPRO of Northwest Dallas

SERVPRO of Northwest Dallas

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Open 00:00-23:59 now
5430 Lyndon B Johnson Fwy Suite 1256, Dallas, TX 75240, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

SERVPRO of Northwest Dallas, owned by Richard & Grace Clark, blends the integrity and reliability of a national brand with the personal touch of family ownership. SERVPRO Northwest Dallas serves Dallas, Preston Hollow and the greater Northwest Dallas Preston Hollow area with a team of over 30 IICRC certified technicians, a combination of water damage restoration technicians, applied structural drying technicians, and mold remediation technicians. We can handle projects involving commercial and residential damage restoration. We have the resources to complete any project, regardless of size or type. We operate a fleet of service vehicles and have a vast inventory of drying equipment, air movers, dehumidifiers, and other tools available 24 hours a day. SERVPRO of Northwest Dallas' excellent customer service has earned recognition: Better Business Bureau A+ rating, top awards for performance and experience, and countless enthusiastic customer testimonials. We support charities like the American Red Cross and Operation Kindness. Our local sponsorship for the NCAA Football SERVPRO First Responseer Bowl was also notable. SERVPRO of Northwest Dallas recognizes the shock and distress of a water or fire damage. We understand how frustrating it can be to have your home or business disrupted. We want to assure you that we can minimize disruption to your daily life and restore your property to "Like It Never Even Happened."

 

SUMMARY   Reviews Summary

Servpro reviews are generally positive, indicating that the staff works with urgency and skill in responding quickly to a disaster, such as water damage restoration. Customers termed the team timely and professional, with special commendation for team leader Eric. This shows that the team operated and packed and removed the homeowners' valuables efficiently and meticulously. Again, clients report that the company's ability to inform and communicate throughout an assignment enabled them to restore their damaged properties with confidence. Such as the thorough communications and detailed explanations of the work being done during each stage of the process were particularly important to keep homeowners up to date. Moreover, the teams are praised for their cautious and dedicated service. These characteristics led customers to recommend the Servpro service. Such as ensuring communication each step of the way was critical in reducing stress. This shows that good communication is essential, and such a restoration process may be difficult to undertake without the assurance. The company may schedule a quote or reach out online to handle content restoration or residential cleaning swiftly and accurately.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (17)
highly recommend ... (10)
very professiona ... (9)
fantastic job (2)
on time (2)
easy to work wit ... (1)
great job (1)
detailed oriente ... (1)
super helpful (1)
professional and ... (1)
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Cons
very disappointi ... (1)
disappointing (1)
dirty (1)
SERVPRO of Northwest Dallas Reviews: 40. Average Rating: 4.8
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