Professional staffEfficient packingKnowledgeable techniciansTimely responseThorough explanationsTeamworkQuick cleanupGood communicationCareful handlingRespectful service
About this business
SERVPRO of Northwest Dallas, owned by Richard & Grace Clark, blends the integrity and reliability of a national brand with the personal touch of family ownership. SERVPRO Northwest Dallas serves Dallas, Preston Hollow and the greater Northwest Dallas Preston Hollow area with a team of over 30 IICRC certified technicians, a combination of water damage restoration technicians, applied structural drying technicians, and mold remediation technicians.
We can handle projects involving commercial and residential damage restoration. We have the resources to complete any project, regardless of size or type. We operate a fleet of service vehicles and have a vast inventory of drying equipment, air movers, dehumidifiers, and other tools available 24 hours a day.
SERVPRO of Northwest Dallas' excellent customer service has earned recognition: Better Business Bureau A+ rating, top awards for performance and experience, and countless enthusiastic customer testimonials. We support charities like the American Red Cross and Operation Kindness. Our local sponsorship for the NCAA Football SERVPRO First Responseer Bowl was also notable.
SERVPRO of Northwest Dallas recognizes the shock and distress of a water or fire damage. We understand how frustrating it can be to have your home or business disrupted. We want to assure you that we can minimize disruption to your daily life and restore your property to "Like It Never Even Happened."
Reviews Summary
Servpro reviews are generally positive, indicating that the staff works with urgency and skill in responding quickly to a disaster, such as water damage restoration. Customers termed the team timely and professional, with special commendation for team leader Eric. This shows that the team operated and packed and removed the homeowners' valuables efficiently and meticulously. Again, clients report that the company's ability to inform and communicate throughout an assignment enabled them to restore their damaged properties with confidence. Such as the thorough communications and detailed explanations of the work being done during each stage of the process were particularly important to keep homeowners up to date. Moreover, the teams are praised for their cautious and dedicated service. These characteristics led customers to recommend the Servpro service. Such as ensuring communication each step of the way was critical in reducing stress. This shows that good communication is essential, and such a restoration process may be difficult to undertake without the assurance. The company may schedule a quote or reach out online to handle content restoration or residential cleaning swiftly and accurately.
Frequently asked questions
7 questions
What do SERVPRO of Northwest Dallas clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight their respectful handling of belongings during moves and the effective water damage mitigation process, often mentioning specific staff like Eric and Linda for their exceptional service.
Does SERVPRO of Northwest Dallas provide 24-hour emergency water damage restoration services?
Yes, they offer 24-hour emergency water damage restoration services, ensuring a prompt response to any size disaster. Reviewers commend their quick arrival times and effective mitigation efforts, often noting their ability to handle urgent situations efficiently.
Can I get help with mold remediation from SERVPRO of Northwest Dallas?
Absolutely, they provide mold remediation services as part of their water damage restoration offerings. Reviewers have expressed satisfaction with their thoroughness and expertise in handling mold issues, ensuring a safe environment post-remediation.
What services does SERVPRO of Northwest Dallas offer for fire damage?
They offer fire damage restoration services, including smoke and soot cleanup, content inventory and packing, and structural cleaning. This comprehensive approach helps clients recover effectively from fire-related incidents.
What are the hours of operation for SERVPRO of Northwest Dallas?
Their hours of operation are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Does SERVPRO of Northwest Dallas offer packing and unpacking services?
Yes, they provide packing services, unpacking services, and storage solutions as part of their moving services. Reviewers often highlight the efficiency and organization of the packing teams during their moves.
Where is SERVPRO of Northwest Dallas located?
5430 Lyndon B Johnson Fwy Suite 1256, Dallas, TX 75240, USA
Location & directions
Dallas, Texas
SERVPRO of Northwest Dallas
Water Damage Cleanup
Address
5430 Lyndon B Johnson Fwy Suite 1256, Dallas, TX 75240, USA