At Casa Ford, we are El Paso's car dealership of choice. Your preferred Ford dealership in El Paso provides a wide range of new and used cars and top-notch customer service. We are also pleased to offer smile-inducing service. Whether you need a Ford lease or loan, we have it all. We understand that various credit types need different vehicles and are here to advise you. Our finance staff will evaluate your application based on the specific credit type, and you will be on your way. We aim to be clear with our pricing. We will tell you your monthly payment, interest rate, and term length. This is valid whether you are considering a Ford Explorer lease or looking to buy your new Ford F-150. There should not be any surprises when purchasing or leasing a Ford all of our financing choices are straightforward and accurate. It is your choice if you want a lease or need a loan. Our finance available to assist you in determining the best payment plan for your situation. You may want to keep your car for a long time. If you lease a Ford, you will have a lower monthly payment, all regular maintenance covered under warranty, and many options at the end of your lease. We promise that whatever you choose, we will ensure you make the right decision.
Reviews Summary
Overall, the reviews demonstrate a high level of satisfaction with the company. Several reviewers have praised the excellent customer service they received, noting the responsiveness of the staff and the thoroughness of the information presented. For many, this was an important factor in their good experience. Other patrons commented on the promptness of the facility's service and the dealership's great environment. Some also found the staff to be friendly, courteous, and professional. A few reviewers specifically highlighted how employees went far beyond, specifically mentioning their trade-ins and pricing. Numerous patrons mentioned how they felt encouraged about the service provided to them, which they appreciated. Some reviewers noted that their problems were handled professionally, while an old car of theirs was quickly repaired. Overall, many others have returned, citing specific staff such as Travis, Stephen, Luis, and Jennifer. This indicates a satisfied level of perseverance and that people should go back and mention the dealership. The positive reviews in response to the auto service, repair shop, and purchasing experience show how many customers value this business.
Frequently asked questions
7 questions
What do Casa Ford clients say about the work?
Customers frequently praise the professionalism and attentiveness of the staff, specifically mentioning Jesse and Sergio for their excellent service. Reviewers highlight timely updates during service and a seamless experience throughout the buying process. Overall, satisfaction with customer care is a recurring theme.
Does Casa Ford offer automobile repair services, and what do they include?
Yes, Casa Ford provides automobile repair services that include oil changes, tire rotations, and brake replacements. Their commitment to transparency ensures customers know what to expect during repairs.
Can I get a vehicle maintenance service at Casa Ford, and what does it cover?
Absolutely! Casa Ford offers vehicle maintenance services, including air filter replacement, fluid check and top-up, and battery inspection and replacement. They ensure your vehicle runs smoothly and efficiently.
How does Casa Ford assist with car loans in El Paso?
Casa Ford specializes in car financing, helping customers find suitable loans or leases regardless of credit type. They provide clear information on monthly payments, interest rates, and loan terms, ensuring no surprises during the process.
What can I expect from customer service at Casa Ford?
Reviewers consistently mention the polite and professional demeanor of the staff, with many highlighting the team's responsiveness and attentiveness during consultations and follow-ups. This commitment to customer care is a key aspect of their service.
Does Casa Ford offer trade-in appraisals?
Yes, Casa Ford provides trade-in appraisals as part of their customer service offerings. This helps customers understand the value of their current vehicle when considering a new purchase or lease.