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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Mattress Firm
Mattress Firm
Mattress Firm
Mattress Firm

Mattress Firm

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Open  10:00 AM-8:00 PM now
655 Sunland Park Dr J3, El Paso, TX 79912, USA Get Directions
4.5
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ABOUT   Services Excellence Summary

with Mattress Firm. The best mattress specialty store in El Paso is The last 25 years came to us. Mattress shoppers in El Paso and Las Cruces are looking for a store that sells mattresses. We provide a good night's sleep. Locally owned and operated. It is amazing how many options you have when it comes to top-grade mattresses. Sealy, Stearns & Foster, and Mattress Firm Direct are just a few of the top-class mattress makers worldwide. The revolutionary TempurPedic(r) mattress is the best-selling at Mattress Firm. Now we are selling it for less than anyone else in El Paso and Las Cruces. Everything you need is available in our two mattress shops, located at strategic places in El Paso and Las Cruces. We can meet all your mattress and bedding needs. Our selection is the largest in these cities. You may be able to save at least 10% if you buy a mattress from us. We can address your financial concerns and offer same-day delivery at your home. Sealy, TEMPUR-Pedic, and other top brands are on sale at our local mattress store. Buying a mattress is difficult. Our store has professional staff. Our professionals can help you get mattress-quality advice and a mattress. You can shop online or in-store.

 

SUMMARY   Reviews Summary

Reviews from customers overwhelmingly commend the staff's dedication and professionalism in helping them pick the right mattress. Most of the commentaries single out a representative named Ken Davis, who appears to have assisted many people and who has received much praise. Reviewers like that Davis and the other salespeople are not intrusive and they provide useful information. Clients point out the quality of customer service, with personal thanks from several customers to Davis and other employees. The outstanding service reviews describe the sales process as helpful and accepting, with staff on hand to answer questions and guide the entire process. Customers are also pleased with the delivery and set up process, which they describe as seamless and fast. In sum, the reviews demonstrate that the store's staff, with a special mention of Ken Davis, are critical in making customer experience a priority and contributing to store success.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (6)
very helpful (5)
very knowledgeab ... (4)
recommended (3)
great service (3)
very happy (3)
knowledgeable an ... (2)
excellent custom ... (2)
great customer s ... (2)
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Cons
horrible (1)

Mattress Firm Reviews: 55. Average Rating: 4.5

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