Professional staffFair pricingExcellent serviceClean workReliable serviceQuick installationAffordable pricingKnowledgeable techniciansSatisfactory resultsEfficient service
About this business
Mountain Star Heating & Cooling, LLC caters to various HVAC demands of both household and business clients. We are certified by the state of Texas, with a license number of TACL 031798. Mountain Star Heating & Cooling, LLC is secured and completely insured, giving you peace of mind. Our company has also received accreditation from both the Better Business Bureau and Angie's List, with an A+ rating. We assure our clients of outstanding service and customer contentment.
Reviews Summary
The reviews for Mountain Star Heating & Cooling universally hail the company's excellent service, pricing, and professionalism. Several reviewers noted that the crew that worked on the job was skilled, efficient, and thorough in their work, and one customer noted that the new air conditioner they purchased was installed by the crew in a speedy and professional manner. The companies prices are also fair when compared to other HVAC companies, and the service is also reliable, another customer mentioned that the price was great and Mr. Drury beat the prices of three other companies. The worker mentioned that Drury beat the price of other companies and added that, while everyone was quoted Drury's was the lowest and I didn't hesitate to say yes. The crews are also clean so there was no mess during and after the installation of the units, the same customer mentioned that the work was clean and I couldn't see any sign that the unit was installed. The company is, therefore above all reputable and reknowned for honest, upfron and transparent service provision. Besides, Mr. Drury warmly mentioned in several accounts is honest, competent and trustworthy as a company leader, and many reviewers refer to the honest service and advice they receive, as well as the fact that there were no hidden charges in their bills. Drury, therefore, gives all the work estimates before he or she starts the work, so the customer can choose whether to continue with the work or not. Therefore, it is right to plan and gives options and the truth of what is expected, so the customer is ready to do the work. The positive reviews from a large number of customers suggest that Mountain Star is an exceedingly popular and good company, and that customers are willing to recommend it to others. Several reviews were similar to this one, with customers praising the company's professionalism and service quality highly fmt.presentations
Frequently asked questions
7 questions
What do Mountain Star Heating & Cooling, LLC clients say about the work?
Clients frequently highlight the team's professionalism, punctuality, and cleanliness. Reviewers appreciate the thorough work done by the technicians and commend the owner, Mr. Drury, for his honesty and the quality of service provided.
Does Mountain Star Heating & Cooling, LLC offer emergency repairs in El Paso, and what do reviewers say about their response time?
Yes, they provide emergency repairs. Customers have noted that the team responds promptly, with one reviewer mentioning a quick installation of a new heater compared to other companies' slow quote responses.
What services does Mountain Star Heating & Cooling, LLC provide?
They offer a range of services including: Heating Services (Furnace Installation, Furnace Repair, Heating System Maintenance), Cooling Services (AC Installation, AC Repair, AC Maintenance), and HVAC Services (Evaporative to Refrigeration Conversion, Duct Cleaning, HVAC System Installation).
What are the operating hours for Mountain Star Heating & Cooling, LLC?
Who leads Mountain Star Heating & Cooling, LLC, and what do customers say about their expertise?
The business is led by Mr. Drury, who is praised for his honesty and professionalism. Reviewers have noted his expertise in HVAC work, particularly in providing quick and efficient service during installations and repairs.
Does Mountain Star Heating & Cooling, LLC handle AC installation in El Paso?
Yes, they provide AC installation services. Customers have expressed satisfaction with the quality of the installations and the professionalism of the technicians involved in the process.
Where is Mountain Star Heating & Cooling, LLC located?