Mr. Rooter Plumbing of El Paso was founded back in 1970 by David Duck. Our core values of quality work and fair pricing have remained unchanged since the beginning. So far, the original Mr. Rooter company still provides extensive plumbing services to Oklahoma City homes and businesses. Even though it's still privately owned, Mr. Rooter's businesses are managed closely with their local communities.
Community is key
That local connection has never been lost on us. He Rooter today is an independent family of plumbing businesses all owned and operated by local plumbers. Though they may be diverse, the plumbers share a common value system and believe that customer service is paramount. Mr. Rooter has over hundreds of locations in Canada and the United States, with most investing in their communities. They are our communities too.
We love our work at Mr. Rooter. This isn't just because we're plumbers. We think that plumbing can be a metaphor for all other aspects of your life. Electricians are not the only ones who will be called if something goes wrong.
Service
We are committed to providing the best customer service possible.
Plumbing emergencies can be a real headache. We don't want to have to deal with nerdy repairmen who don't know anything about plumbing. Mr. Rooter's friendly customer service and plumbers provide you with a valuable and helpful service. Your emergency is our priority. We schedule service quickly to solve your problem.
You'll be treated with the same respect as your family by our plumbers. Our plumbers use their personal shoe covers and wipe them on our mats before entering your house. We'll give you an honest assessment of the plumbing problem and its cost. We'll calculate the cost of the problem and its repair straightforwardly. We offer flat rates so you don't have to worry about the cost.
Reviews Summary
Mr. Rooter received outstanding feedback in various aspects. The numerous reviews concentrate on the technicians' professionalism. They were courteous, skilled, and efficient in addressing various plumbing problems. Reviewers have also complained positively about the customer service experienced, specifically pointing out Dena as being patient and compassionate. The consistent mention of competitive pricing and honesty in their service is an indication that the company has established trust with the client. Technicians like Dan and Gilbert were meticulous in their job and managed to solve customers' problems timely and satisfactorily. The company's recurrent theme is its communication and efficiency, a customer noted that Dena did her best to provide timely updates and timely service. The customer was happy that the technician also repaired a problem with the air conditioner that had existed for a long time. The clients' feedback showed satisfaction with the services received, and some customers even stated that they would be using the company for additional services. The overall opinion of the company is that customers received value for their money and friendly service. Most of them would recommend the company to new customers.
Frequently asked questions
7 questions
What do Mr. Rooter Plumbing of El Paso clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and cleanliness. Reviewers highlight the thorough communication from technicians and their ability to efficiently resolve issues, often mentioning specific staff like Mario and Gilbert for their excellent service.
Does Mr. Rooter Plumbing of El Paso handle emergency plumbing services, and how quickly do they respond?
Yes, they offer emergency plumbing services, including emergency drain cleaning and leak repair. Reviewers note that they often arrive promptly, even for weekend calls, with many stating the technician arrived within 30 minutes of their call.
Can I get a water heater installed by Mr. Rooter Plumbing of El Paso?
Absolutely, they provide water heater installation services, including tank and tankless options, as well as water heater replacement. This diverse offering ensures you can find a solution that fits your needs.
What are the operating hours for Mr. Rooter Plumbing of El Paso?
Does Mr. Rooter Plumbing of El Paso provide leak detection services?
Yes, they offer comprehensive leak detection services, including indoor and outdoor leak detection and pipe inspection. This ensures that any leaks can be identified and addressed quickly to prevent further damage.
Who manages Mr. Rooter Plumbing of El Paso and what values do they uphold?
The business is independently owned and operated by local plumbers who maintain strong community ties. They emphasize quality work and fair prices, reflecting their commitment to serving their local community effectively.