Dale Swiger is originally from Bluefield, Virginia, a small rural town. After Dale completed high school, he enlisted in the United States Army and was stationed at Ft. Carson, Colorado. Once his time in the military was up, he moved to Las Cruces, New Mexico, where he attended college at New Mexico State University. To continue his education, he then made his way to El Paso, where he eventually graduated from El Paso Community College with an Associate Degree. Dale started his real estate career at Twin Cities Real Estate Services in 2001. Dale initially worked with buyers and sellers for several years. However, he soon discovered his passion for Property Management when property owners started approaching him to manage their properties. Dale is a proud member of The National Association of Residential Property Managers, The National Association of Independent Real Estate Brokers & Agents, the National Association, Texas Association, and Greater El Paso Associations of REALTORS. Dale is ready to offer his services and discuss your needs. Contact him today and see if you need a property managed or to invest in a new rental.
Reviews Summary
Feedback for Northern Pass Properties is largely positive, with consumers praising the company's excellent customer service. The team's response time and approach to communication were top-notch, with strong accommodation and ability to answer any inquiries and make tenants feel secure. Bri, a team member, received a large volume of positive feedback as well. Nearly all respondents mentioned her willingness to explain and help them understand processes. New entrants and prospective tenants were encouraged to rent based on the ease of how Northern Pass Properties guided them and how competent and kind everyone in the company was. All successful customers noted that such customer service was not only rare but also set the new standard for other property management companies they encountered. Other benefits acknowledged were the responsiveness of the maintenance team and the property's efficiency and consistency. Southern Pass Properties' achievement of customer service is a prominent theme in the reviews. Looking at responses from customers indicates that the organization does not tolerate errors that can cause delays and tenants' inconvenience. Northern Pass Properties can gain advantage from focusing on its strengths of offering customer-friendly services and, as their reviews suggest, maintaining professional relationships with their clients.
Frequently asked questions
7 questions
What do Northern Pass Properties clients say about the work?
Clients frequently praise the team's excellent communication and responsiveness, highlighting staff members like Bri and Claudia for their professionalism and helpfulness. Reviewers appreciate the prompt maintenance and efficient property management, contributing to a stress-free renting experience.
Does Northern Pass Properties offer emergency repairs in El Paso, and what do reviewers say about their response time?
Yes, they provide emergency repair services. Reviewers commend the team's promptness in addressing maintenance issues, often noting that repairs are handled quickly and efficiently, ensuring properties are well-maintained.
What services does Northern Pass Properties provide?
They offer a range of services including Property Management (Tenant Screening, Rent Collection, Property Maintenance), Rental Services (Rental Application Processing, Lease Agreement Preparation, Property Listing), Repair Services (Emergency Repairs, Routine Maintenance, Inspection Services), Moving Assistance (Moving Coordination, In-Home Consultations, Packing Services), and Client Communication (Monthly Reporting, Tenant Communication, Feedback Follow-up).
What are the operating hours for Northern Pass Properties?
Their operating hours are as follows: Monday: 9:00 AM-5:30 PM, Tuesday: 9:00 AM-5:30 PM, Wednesday: 9:00 AM-5:30 PM, Thursday: 9:00 AM-5:30 PM, Friday: 9:00 AM-5:30 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with moving coordination from Northern Pass Properties?
Yes, they offer moving assistance, including moving coordination, in-home consultations, and packing services. Reviewers have noted the team's efficiency in making the moving process less stressful and more organized.
Who leads Northern Pass Properties and what is their experience?
Dale Swiger, who began his real estate career in 2001, leads the company. His extensive experience in property management and commitment to client satisfaction are frequently highlighted in reviews, showcasing his expertise in the field.