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  2. TX
  3. El Paso
PMI El Paso

PMI El Paso

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3124 Titanic Ave, El Paso, TX 79904, USA Get Directions
3.5
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ABOUT   Services Excellence Summary

PMI El Paso is a full-service real estate management company. We provide professional property management and real estate brokerage. We are the go-to source for all residential and commercial property owners looking for the highest quality management services. We use cutting-edge technology to keep our clients informed about their investment and provide tenants with access to billing and maintenance information. From single-family homes, condos, and townhomes to condo buildings, townhome associations, and individual family homes, we offer full-service residential management. We also support all commercial projects, including office buildings, shopping centres, and industrial spaces. Our property management company offers tenant screening, leasing, monthly rent collection, financial reporting, property maintenance coordination, and more. Our mission at PMI El Paso is to provide exceptional property management for our clients by maximizing owner profitability while maintaining property value and quality. PMI El Paso makes property management easy!

 

SUMMARY   Reviews Summary

Based on the reviews below, PMI's El Paso branch receives numerous positive comments about the professionalism and quality customer service of its employees. For example, many comments pertain to Jessica Sanchez, Margie, and other agents: they are frequently lauded for their efficiency in responding to emails, text messages, and calls; patience and politeness; and the depth of their knowledge and competency. Sanchez is a particular favorite as she is routinely recommended and always provides outstanding, professional service. The same can be said for Margie. Communication between tenants and property managers is critical because it breeds clarity and reduces misunderstandings. The tenants are pleased with their management company. Most of them have experienced excellent customer services. This indicates that the customers appreciate the property's management and that they have a good experience with their managers. Customers also adored Roseen Spencer-Brown for the convenience of text images. This demonstrates favorable customer experiences, which is the basis to assess a company's performance. Business should, however, monitor their reputation to identify any unwarranted risks or threats and deal with them accordingly. However, these management companies should strive to achieve their commitment to organizational customers and operational advantage through influencing organizational behavior and competitive advantage by developing appropriate capabilities and resources. In addition, these capabilities include property management and engagement, real estate marketing, property consulting, property purchase services, property sales, property leasing services, tenant screening and eviction services. So, all these are factors that need to be considered before hiring such companies and when analyzing reviews because it will help you make an informative decision that will contribute to future customer satisfaction. I hope our findings can help continue this conversation. PMI also excels in customer service and tenant satisfaction, with employees focusing on excellent communication and professionalism that consistently meets or exceeds  customer expectations.

 

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Biviana left a 5 star review
★★★★★
On TrustAnalytica
Sep 20
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Reputation Change over time
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Pros & Cons

PROS
recommend (8)
highly recommend ... (6)
very professiona ... (4)
great service (2)
great experience ... (1)
so impressed (1)
highly recommend ... (1)
recommended (1)
very satisfied (1)
helped me (1)
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Cons
unprofessional (4)
damages (3)
0 stars (2)
rude (2)
do not use (2)
worst experience ... (1)
dirty (1)
they are rude (1)
not recommend (1)
not worth (1)
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PMI El Paso Reviews: 35. Average Rating: 3.5

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B
Biviana
We’ve been tenants for over 6 years and Ms. Jessica Sanchez has always been an excellent agent. Very professional, when there is an issue she will tend to it asap. Couldn’t ask for a better agent.
B
Briana
Pmi- Jessica Sanchez was so helpful and patient in helping us to find a new place. She Always replied in a timely manner during the day. She was just such a sweet woman to work with yet still very professional. She will definitely get a referral from us! Couldn't have asked for better service
j
jesusnana97
Jessica Sanches was great. Very kind and professional. Great customer service with a smile.
L
Linda
Great Service Margie is excellent property manager. She responds almost immediately when I had an issue. Very knowledgeable. I moved from CA and everything absolutely great service once I got to El Paso. Highly recommend PMI -Margie. I got my full deposit back and loved the check off list when I moved.
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Biviana left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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