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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
West Texas Driving Academy
West Texas Driving Academy
West Texas Driving Academy

West Texas Driving Academy

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Open  8:30 AM - 9:00 PM now
12371 Edgemere Blvd #213, El Paso, TX 79938, USA Get Directions
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ABOUT   Services Excellence Summary

West Texas Driving Academy is a unique driving school with a supervisory teacher who has a master’s degree - other schools have supervised teacher instructors. West Texas has certified and licensed teachers. The school has experienced teachers who have been on the road and have TDLR certification. The founders, Victoria Barroso and Rick, have experience in customers service for over 25 years. Their dream is to keep growing, with three locations in the region. They have been able to create relationships with high schools and thus have unlimited access to inform students and parents. This will enable the teachers to monitor the community and create safer roads. The school is in the relay for life program. Victoria Barroso a Driver Training and Traffic Safety Advisory Committee board member, who was recently elected on February 18, 2018, is a leader in traditional driver education for the West Texas region (Wes Texas Driving Academy). West Texas Driving Academy has established a curriculum that is different from other schools. They are personal and have established trust with their students' parents. The teachers balance the time they have with the students since the emphasis is on the students. Driving with care requires real-time examples while on the road. Defensive driving is the key to the school, which may be taught by other schools. The students are thought to be productive on the road thus reducing the number of accidents.

 

SUMMARY   Reviews Summary

Driving school reviews consistently mention each customer's satisfaction. Many reviews cite closely working with Rick, a customer favorite. Rick is mentioned numerous times for his helpfulness. Success rates enjoy a significant improvement compared to his involvement, and one student is even touched by his jokes and compassionate approach. Comments also praise the management's readiness and adaptability to contend with unforeseen scheduling difficulties. Almost every review contains positive mentions of student-led driving courses. These courses are comprehensive programs that lead to the taking of driving tests. The programs incorporate costumer friendly features and customer support, facilitating material acquisition in addition to material teaching. Families are appropriately engaged. All of the comments demonstrate general organizational satisfaction. Comments frequently appreciate the professionalism of administrators and instructors. The friendliness and openness of program workers, including their willingness to work with customers, is widely recognized. This consideration showed throughout COVID-19. Transparency ranks highly among customer concerns. There is a shared understanding of what is expected in driving class, driving sessions, and what each package entails. Customers typically appreciated how packages provided incentives and how each group advanced to the next level at its conclusion. Maximum comments emphasize the happy ending. It is the completion of a difficult journey and the certification of another licensed driver, with support from the program and Rick. Parents and guardians are also content with how much their children love driving class environments. Driving schools target customer safety and satisfaction. Satisfaction results in delight and positivity, which majorly describe the results of this academy. Pricing is a secondary concern inside this satisfaction cage. Parents of participants mention the administrative cost and any supplemental halls and how this is far from outrageous. So, even if it is not a lower cost, the package proves its worth in quality. One review stated that the $800 cost of having two children in driving class was worthwhile. The reason is that, unlike other customers, the writer was sure that after class, all their kids have experience and training, saving them more money when they do not need to hire a specialized one-on-one trainer. Altogether, the reviews show that this driving school offers a satisfying and complete experience, with most previous students ensuring robust engagement, simplicity, and the opportunity to adapt to difficult circumstances resulting in pleasant memories. Everyone recommendsiveness to their friend and family members. So, it is a decision not regretted and never has and does not have any of the customers who complete the course experience the sense. The first letter adopted the sample's description, which envisages a person sharing their burden. This is the secret of remaining in the customer experience memory for many years to come.

 

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Francisco left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 14
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Pros & Cons

PROS
recommend (5)
very helpful (3)
highly recommend ... (2)
great customer s ... (2)
very happy (2)
recommended (2)
on time (2)
great experience ... (2)
very informative ... (2)
highly recommend ... (2)
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Cons
rude (2)
unprofessional (2)
not recommend (1)
disrespectful (1)
go somewhere els ... (1)
dishonest (1)

West Texas Driving Academy Reviews: 87. Average Rating: 4.4

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Eviten está pseudo escuela de manejo, cara, pésimo servicio, y no cumplen con la enseñanza por la que el cliente paga. Créanme que estoy apunto de hablar a Telemundo y reportarlos por scam
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Francisco left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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