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Review Keywords Analysis

  1. US
  2. TX
  3. El Paso
Western Finance

Western Finance

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Open 9:00 AM-6:00 PM now
4301 Montana Ave STE C & D, El Paso, TX 79903, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Western Shamrock Corporation—Your friendly neighborhood lender—has services to help find the right career or financial product for you. Company and industry information is available here also. Passions about our business and values still hold strong. Our smiles are what customers look forward to when they visit our offices and decide that we will be their lender of choice. SERVICE, MOTION, INTEGRITY, LOYALTY, and MOTION. The small-loan branches succeeded the Company, and the Corporation was founded by Milton Pierce in 1965, in Lubbock, Texas. Milton began as Western Finance is the Operating Company in 1965, and since then the Company has grown from a single Texas office to almost 200 Offices in four states with its financial services, such as personal loans and a range of other financial products in El Paso, texas (Texas). Since 1965, the Company has served numerous customers.

 

SUMMARY   Reviews Summary

Most reviews are about exceptional customer service experiences. Customers often mention specific employees, with Ana and Christina's names seen multiple times. They describe them as knowledgeable, fast, and willing to go above and beyond, which makes them great choices when seeking financial advice. For instance, one customer appreciated how another member of their team, Corina, was able to walk them through the process, which is crucial since the review found the process seamless and quick. The reviewers were positive about the team's friendliness, proactiveness and the place generally being well-managed and welcoming. Many mentioned that they would undoubtedly return and refer their loved ones. These observations, coupled with positive remarks from first-time users, underscore the positive experiences they've had.

 

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Reputation Change over time

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Pros & Cons

PROS
great customer s ... (8)
recommend (8)
very helpful (7)
good service (6)
highly recommend ... (3)
recommended (3)
good customer se ... (3)
very friendly (3)
helped me (2)
very professiona ... (2)
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Cons
slow (1)
terrible service ... (1)
do not come (1)
Western Finance Reviews: 100. Average Rating: 4.8
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