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  1. US
  2. TX
  3. Fort Worth
Auto Glass Xperts

Auto Glass Xperts

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4005e Clay Ave, Fort Worth, TX 76117, USA Get Directions
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ABOUT   Services Excellence Summary

Auto Glass Xperts is a local, family-owned business that has been serving North Texas for over 35 years. The last 35 years have brought a lot of changes to our field, but nothing has changed our commitment to quality, safety, and excellent customer service. We are the preferred vendor for many new cars in the area because of our long history of serving customers with superior results. We understand that you have the right to choose who repairs or replaces your car, and we will never sacrifice your safety. Let us get you back on the road as soon as possible! Our 30 years of experience with the public have shown us that little things can make a big difference.

 

SUMMARY   Reviews Summary

These are positive reviews about Auto Glass Xperts. Most clients described it as a lovely place with great staff. Notes like "very friendly and courteous" and "kind person at the front desk" support this. Its 24 reviews show the depth of satisfaction enjoyed by its customers. These reviews do not only focus on the pleasant nature of the staff but also focus on the practical benefits for the customer. Like one of them wrote "Fast, courteous and affordable" with additional ones saying "Amazing price and service for windshield chip repair." They also emphasized the positive contributions of the business owners. "The owners and entire staff took great care of my insurance claim and the replacement of my windshield and the necessary recalibrations for my Toyota Highlander. No mess, no issues, just great service as always!" One reviewer recounted an experience conflicting with that of the past ones, saying "My windshield developed a crack that was probably due to the heat. My insurance company sent me to Safelite. I've hired Auto Glass Xperts to replace other windshields in the past. I called them and they were much less than Safelite, plus a real person picked up the phone after just a few rings! I gave her the details of my vehicle and voila! The quoted price was quite reasonable. They were out the next morning and changed the windshield in less than 45 minutes. I'm another happy customer." The majority of the reviews emphasize the satisfaction experienced by their previous customers, making Auto Glass Xperts a reputable company. Recommended by the dealership and customers, the company's previous customers and their insurers were strongly and frequently recommending the shop. The shop's operational value has been clearly summarized and presented to customers by this seller. The shop's other services were also found by many customers, making them refer the company to their friends or feel positive about taking their cars back. Most reviews are reviews facilitating the exchange of information and understanding, documenting and summarizing the examination process. Many customers also use Google to document their experiences at services and shops to help others understand and record their experiences. Many customers consider the company....

 

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Pros & Cons

PROS
recommend (15)
great service (5)
highly recommend ... (5)
very friendly (4)
recommended (4)
excellent servic ... (2)
very professiona ... (2)
excellent custom ... (2)
friendly staff (2)
was referred to (2)
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Cons
too expensive (1)
expensive (1)

Auto Glass Xperts Reviews: 90. Average Rating: 4.7

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