Quality workGreat communicationProfessional serviceUpdates throughout processTimely repairsFriendly staffMeticulous body workFast serviceRepair of dentsPrompt service
About this business
While Caliber Collision wasn't the only collision repair business in America, our unyielding dedication to our customers, teammates, and communities has set us apart. With a nationwide network of over 1600 repair shops in 41 U.S. states, you can trust that Caliber will be there for you year-round. We also offer an industry-leading limited lifetime warranty which protects you for as long as you own your vehicle. It is not easy to make an accident into a pleasant service experience. However, our teammates at Caliber will do everything they can to make sure you're 100% satisfied. Take your first step towards Restoring the Rhythm of Your Life with Caliber.
At Caliber, our mission is to change the way automotive services are experienced and to Restore the Rhythm of Your Life (r). It is the why we do what we do, and it is what motivates all our team members to come to work. Our mission is to deliver exceptional car care services that reduce the stress and bother. It can also offer peace of mind that your car is being handled by highly experienced technicians who have met all industry requirements. At Caliber, you can get back on the road safely and back to what matters most.
Reviews Summary
Caliber Collision's reviews highlight their excellent repair service, remarkable customer service, both in the repair process and the communication, and commitment to ensuring customers are satisfied with the updates and the final results. Many clients emphasize the professionalism of Caliber Collision. They are particularly delighted with the continuous updates. This is done in a way that makes car owners feel like the work in progress belongs to them. A sense of completion is jubilant joy when the car is finally repaired and comes back to them. Mike at Caliber Collision was appreciated for his excellent job keeping clients informed. His approach ensured he delivered without any surprises from the client at the end. There is an excellent outcome at the end of it all with body work experts going beyond the immediate repair to fix other minor issues, making a client feel like it is worth it. One who appreciates the nice body work and that was extensively done will get all that delight from Caliber Collision. The high number of thankful posts on customer care indicates consumers' satisfaction, as reported by the reviews. Customers also note the high-level practicality of the workshop. Caliber Collision provides updates throughout the service. Customers rate the facility highly for the repair work and their good customer service. Small issues can arise during repairs but Caliber Collision makes sure the client is informed and solves it on time.
Frequently asked questions
7 questions
What do Caliber Collision clients say about the work?
Clients frequently commend the team for their excellent communication, timely repairs, and meticulous bodywork. Many reviews highlight the professionalism of staff like Mike and Kyle, who keep customers informed throughout the repair process, ensuring satisfaction.
Does Caliber Collision offer assistance with insurance claims?
Yes, they provide free damage assessments, claim filing support, and insurance negotiation assistance, making the process smoother for customers after an accident.
How does Caliber Collision handle dent removal services?
They specialize in various dent removal techniques, including paintless dent repair, traditional dent repair, and hail damage repair, ensuring that your vehicle looks its best after service.
What are the operating hours for Caliber Collision?
Their hours are Monday: 7:30 AM - 5:30 PM, Tuesday: 7:30 AM - 5:30 PM, Wednesday: 7:30 AM - 5:30 PM, Thursday: 7:30 AM - 5:30 PM, Friday: 7:30 AM - 5:30 PM, Saturday: Closed, Sunday: Closed.
Can I get my vehicle's scrapes repaired at Caliber Collision?
Yes, they offer various scrape repair services, including minor scrape polishing, deep scrape repair, and panel replacement, ensuring your vehicle is restored to its original condition.
Does Caliber Collision provide a warranty on their repairs?
Yes, they offer an industry-leading limited lifetime warranty that protects customers as long as the vehicle is owned, providing peace of mind after repairs.
When customers are given a time of completion it should be honored. It shouldn't be When you return your told we can't guarantee it will be ready today. Car has been here since 9:30 this morning for an alignment. It's now 2:30