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  1. US
  2. TX
  3. Fort Worth
Comfort Experts Inc.
Comfort Experts Inc.
Comfort Experts Inc.

Comfort Experts Inc.

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Open  7:00 AM - 11:30 PM now
4255 Bryant Irvin Rd Suite 211, Fort Worth, TX 76109, USA Get Directions
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ABOUT   Services Excellence Summary

Your secure home is made on you. Without that security, a house may be what you have and not a home. Comfort Experts Inc is the company to trust if you are searching for a dependable, cost-effective home service.

 

SUMMARY   Reviews Summary

The general consensus on Comfort Experts is that it is a reliable and professional company with competent, meticulous technicians. Many customers trust the company for regular AC maintenance. Many leave reviews because they have had positive experiences with employees like Casey, Simon, and Mark. These employees provide excellent customer service and are knowledgeable about the HVAC system. Most customers appreciate the hard work and dedication that goes into ensuring the system works efficiently. Some attribute their comfort to the quality service. The company also explains the system's overall performance and structure to the customers, making them feel more comfortable. Still, a customer believes that Comfort Experts' price list is inflated when compared to other companies. Despite this, many customers say that they are loyal customers, with one customer saying they have used this company for 15 years. Some customers believe that the company charges fair prices for the services they provide. So, if you are looking for a dependable company, the Comfort Experts are an excellent choice.

 

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Reputation Change over time
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Pros & Cons

PROS
very professiona ... (8)
recommend (7)
on time (5)
great job (5)
very knowledgeab ... (2)
highly recommend ... (1)
excellent servic ... (1)
wonderful experi ... (1)
awesome experien ... (1)
very polite (1)
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Cons
dirty (1)

Comfort Experts Inc. Reviews: 104. Average Rating: 4.7

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Before I made an appointment, I called Comfort Experts to ask what services will be performed for a heating tune up.The representatives were very nice and patient, telling each service as I was writing them down. The technician came and performed his service. He told me that everything was fine with my one year old HVAC unit and he recommended a compressor saver kit. Due to the cost of part and labor he mentioned($495), we decided to put a pause to save the money to proceed with his recommendation. I addressed him about my heater blowing cold air instead of hot. He said it could be another issue because the HVAC unit was good. When he left, I noticed the filter was not changed and that was part of the service which he did not perform. The next day, we woke up to a very cold house which made us search for another company for a second opinion. The following day another technician came, checked the unit's wiring and within a minute he found the ground wire was not working. He fixed it and the HVAC began to blow hot air. He placed an anemometer to one of the vents to measure wind speed temperature. Due to their lack of knowledge, I will not use Comfort Experts/ Hobson air conditioning Inc. services again.
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