Comfort Experts Inc.

Before I made an appointment, I called Comfort Experts to ask what services will be performed for a heating tune up.The representatives were very nice and patient, telling each service as I was writing them down. The technician came and performed his service. He told me that everything was fine with my one year old HVAC unit and he recommended a compressor saver kit. Due to the cost of part and labor he mentioned($495), we decided to put a pause to save the money to proceed with his recommendation. I addressed him about my heater blowing cold air instead of hot. He said it could be another issue because the HVAC unit was good. When he left, I noticed the filter was not changed and that was part of the service which he did not perform. The next day, we woke up to a very cold house which made us search for another company for a second opinion. The following day another technician came, checked the unit's wiring and within a minute he found the ground wire was not working. He fixed it and the HVAC began to blow hot air. He placed an anemometer to one of the vents to measure wind speed temperature. Due to their lack of knowledge, I will not use Comfort Experts/ Hobson air conditioning Inc. services again.