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  1. US
  2. TX
  3. Fort Worth
First Cut Lawn Services
First Cut Lawn Services
First Cut Lawn Services

First Cut Lawn Services

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3403 W Long Ave, Fort Worth, TX 76106, USA Get Directions
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4.6
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ABOUT   Services Excellence Summary

Welcome to First Cut Lawn Services! Thanks for finding us; we are thrilled to have you join the family. Our industry-leading firm was launched out of a passion for the outdoors and dedication. We aim to provide excellent customer service and friendly support for all of our customers. We offer high-quality landscaping and lawn care services for your satisfaction goals. It is our industry, and we are committed to it. Our crew members wear logo hats and khaki pants, and our yellow shirts display the company name. The service delivered by our team and the landscape quality will leave a lasting impression on you. Your experience with us will be unforgettable, and we commit to providing high-quality lawn care and landscaping services.

 

SUMMARY   Reviews Summary

Most customers of First Cut Lawn give positive reviews, particularly for friendly and professional staff, prompt service for both setting up appointments and notifying customers about schedule changes due to weather, the quality of the lawn services, and the visible improvements on their lawns and yards. They have excellent attention to detail, including weed control, fertilization, and grooming services. Many clients have noticed significant changes after a few weeks, even including major makeovers, such as landscaping facial treatments and gardening services. Even though some customers, as shown in their previous reviews, get delighted by the quality of lawn care, some of them are excited about the flawless aftermaths after job completion. Another issue that customers are happy about is the communication between staff and customers. Some staff members, like Stephanie, always give great customer service and solve issues, as announced by a client on a review board. Representatively, one client writes, "The team that works at First Cut Lawn is very diligent and competent." Several of them have commended the company for its affordability, making them recommendable. Whether one-time or intentions to require a long-term maintenance plan, First Cut Lawn is the ideal recommendation for lawn care, as referred several times by its satisfied clients.

 

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Curt left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 14
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Reputation Change over time
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Pros & Cons

PROS
recommend (12)
very professiona ... (6)
highly recommend ... (6)
great job (5)
very happy (4)
on time (4)
happy with the s ... (3)
very friendly (3)
great work (3)
very responsive (3)
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Cons
not recommend (1)
not happy (1)
not recommend (1)
over priced (1)
poor service (1)
awful (1)
horrible custome ... (1)
horrible (1)
useless (1)

First Cut Lawn Services Reviews: 101. Average Rating: 4.6

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Horrible Customer Service and Useless Lawn Treatments. You should first realize they are not showing any google reviews. If you look hard enough you can find them and you will see the reviews given were primarily negative so they buried these reviews and shut off this feature on google for future reviews. Look at Yelp as well, horrible reviews. My experience was horrible. The company made numerous promises they did not keep. They stated that treatments would be on a regular schedule. They were not, but since they already had taken your money (pre-pay for 3 treatments) they made no attempt to rectify the situation. I told them numerous times that the treatments were not having a positive effect on my lawn. They would say wait till you have 3 treatments. There were still problems and then they said they would send someone for a re-evaluation. Instead of a re-evaluation, they charged me for a 4th treatment I did not request and had told them not to continue my service after the third treatment.
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Curt left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
Verified

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