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  1. US
  2. TX
  3. Fort Worth
Mattress Firm Carroll Street
Mattress Firm Carroll Street
Mattress Firm Carroll Street
Mattress Firm Carroll Street

Mattress Firm Carroll Street

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Open  10:00 AM-8:00 PM now
501 Carroll St Suite 600, Fort Worth, TX 76107, USA Get Directions
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ABOUT   Services Excellence Summary

We all want you to enjoy a good night's sleep. How do we make it happen? Our Sleep Experts spend over 200 hours training to create a tailored plan. The Love Your Mattress Guarantee is ready to make you feel comfortable with your purchase. Select top national brands and save 10%, such as Sealy, Tempur-Pedic, and Sleepys. Try your new mattress for 120 nights risk-free. Our Sleep Experts sometimes misinterpret the purpose of the mattress sale. Most people don't know this, but we're not in mattress sales; we're in the match-you-with-the-right-mattress-for-you industry. We have helped people sleep well for over 90 years. High-quality mattresses at affordable prices. When we started as a small group of mattress stores in several states, this was our goal. There are now over 2400 Mattress Firm stores. Each Sleep Expert, who has completed an 80-hour training program, starts his or her career. Without training, it is difficult to become an expert in everything in the world. Our program is distinctive because we offer more comprehensive training. We believe that a satisfied worker provides the best service. Our happy employees come to work every day. If you are looking for a partner you can trust, Sleep Experts has earned your trust. We appreciate the opportunity to serve you. The Love Your Mattress Guarantee is what it's called. You'll have more options and better support. We want to help you find the best mattress. The Mattress Firm Foster Kids program, in partnership with The Ticket to Dream Foundation, hosts three collections each year to help foster children who need better sleeping habits and a brighter future. Selling mattresses is part of our daily routine. Our passion is to help people sleep better.

 

SUMMARY   Reviews Summary

The team at the mattress store provided excellent customer service. Customers frequently commented on the salespeople’s knowledge and the absence of any pushing them to buy. Many said Shelby is the specialist to talk to, praising her friendliness and expertise. There were some anecdotes as well, with one review mentioning that the staff stayed beyond the store closing time to finish up paperwork with them. This added touch impressed the customer. Also, customers would return to take advantage of the fantastic deals. Some reviews said the salespeople provided useful information on the health benefits of different mattress models or to help them stick to their budget, making their shopping experience enjoyable. Positive customer reviews and recommendations flooded the store's feedback.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very knowledgeab ... (5)
recommend (5)
highly recommend ... (4)
great experience ... (4)
helped me (4)
very friendly (2)
very helpful (2)
very pleasant (1)
great job (1)
very professiona ... (1)
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Cons
extremely rude (1)
rude (1)

Mattress Firm Carroll Street Reviews: 101. Average Rating: 4.9

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John Doe left a 5 star review
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