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P&K Research
P&K Research

P&K Research

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3033 W Parker Rd, Plano, TX 75023, USA Get Directions
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ABOUT   Services Excellence Summary

P&K Research uses our testers' voices to reflect the current consumer landscape. This feedback is essential to corporations creating new products and trying to decide whether or not to bring changes to market. Our goal is to help our clients grow year after year by giving them clear and actionable consumer insight by using cutting-edge research techniques and technologies, excellent study design and fieldwork execution, and strategic, savvy analysis. The company was created in 1957 by two sensory and marketing explorers, Beverley J.Kroll (BS, MA) and David R. Peryam (Ph.D.). We provide all of the services and tools for brand name goods, and companies that manufacture them, as well as advertising agencies and service organizations. Much of the research conducted for government agencies and private companies by our founders forms the foundation of marketing research practiced today.

 

SUMMARY   Reviews Summary

Respondents generally express satisfaction, rewarding and easy experiences with the money by the large proportion of reviewers. They indicate that the areas are clean and adhere to COVID-19 protocols. Also, the various panels point out the effectiveness and friendliness of the staff. One of the most promising things is that the nanoparticles are transnational, which has heightened predictive features. Most respondents wrote that the payment was not against their expectations, reflecting the background that money was paid before one left the venue. Other respondents said that the experience was low in stress, and the review qualities of the single pieces were high. Most of the clients were satisfied with the organization and the staff's friendly behavior. In addition, the examination is consistent and the client does not face any difficulties.

 

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nikkixlovesxyou left a 1 star review
★☆☆☆☆
On TrustAnalytica
May 16
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Pros & Cons

PROS
friendly staff (3)
great experience ... (2)
great place (2)
very organized (1)
staff is friendl ... (1)
awesome place (1)
very efficient (1)
great people (1)
very professiona ... (1)
best place (1)
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Cons
not organized (1)
rude (1)
unprofessional (1)
waste your time (1)
delayed (1)

P&K Research Reviews: 54. Average Rating: 4.6

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One of the most abusive companies I have ever come across in my life. I did studies with them for 11 years since 2013. I had one day where I had a problem… I had an appointment but all of the stoplights by me were down which delayed me from getting there on time. I would be a few minutes late, and I called to make sure it was OK… And when I get there, they say it’s not even though they told me on the phone that it was. After this day, I kept having schedules studied and then they would get canceled. I asked several times if there was anything wrong with my account… I received several emails and calls that there was nothing wrong with my account and to keep trying to schedule studies. I even tried to make a different account with my information and it still did not work. I continued to try to reach managers to understand what was wrong with my account… I even had an appointment to come and do a study and they did not cancel until an hour before I had to be there when I was already on the way because I don’t even live nearby. I finally got an answer from The Manager… Who said I was suspended for tardiness… Which they could have just mentioned to me instead of lying to me about nothing being wrong with my account… they then said because I tried to make another account and other appointments… That I was banned forever. Nobody would even tell me about this… I tried to call Support to talk to them about this because it was clearly a misunderstanding and they won’t even respond to me. The front desk is beyond rude… Always has been probably always will be. The managers are rude. This company is ridiculously unprofessional and rude. Do not waste your time. I have been with almost all of the market and research companies in the DFW and this is the worst one you will find by far.
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nikkixlovesxyou left a 1 star review
★☆☆☆☆
On TrustAnalytica
6 months ago
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