Shawn Broussard served as Service First Mortgage's CEO and president. He started the company as a small brokerage devoted to mortgages. Shawn has a customer-centric approach to life and business. We are now a fully-service, mortgage lending organization that dominates Texas and Arizona production. We enjoy making communities better and providing financial knowledge to consumers so they can make wise financial choices.
Reviews Summary
Most of the first reviews are highly recommending its experience in a loan processing and cant get enough of the understanding and customer services they get. Carl, Mel, and Luke are just a few staff that provided excellent services from the beginning to the end of the loan processing. Mel was praised for her knowledge and smoothness of the process with three quotes stating that you transition very smooth all the processes and the flow of the process. This company can communicate regularly to keep you updated on the loan status and answer any question you have.. The company team does nothing short of making you feel comfortable throughout the process. Carl and Luke also were loved by their clients describing them as honest and providing intelligent advice that helped them secure loans in the past even in challenging market situations. The last person states that they have been supported especially during these unsure times due to COVID by their loan officer and his team. The personalized service is what describes this company and the customer care services are evident from 2017 to 2021 with contentment for the clients. This company is concerned about its clients.
Frequently asked questions
7 questions
What do Service First Mortgage clients say about their experience with first-time home buying?
Clients frequently highlight the team's dedication and support for first-time home buyers. Reviewers mention personalized guidance, quick responses to questions, and smooth closing processes, particularly praising staff like Carl and Chris for their attentiveness and communication.
Does Service First Mortgage offer home loan services for first-time buyers in Fort Worth?
Yes, they provide several home loan services, including First Time Home Buyer Loans, Conventional Loans, and FHA Loans, ensuring tailored solutions for new homeowners.
Can I get help with mortgage refinancing at Service First Mortgage?
Absolutely, they offer comprehensive mortgage refinancing services, including Rate & Term Refinance, Cash-Out Refinance, and Streamline Refinance, catering to various refinancing needs.
How does Service First Mortgage support clients during the loan process?
The team provides extensive customer support, including Loan Consultation, Document Review, and regular Status Updates & Follow-Ups, ensuring clients are informed and comfortable throughout their mortgage journey.
Is Service First Mortgage known for good communication during the mortgage process?
Yes, many reviewers commend the team's strong communication skills, noting that they are responsive and keep clients updated throughout the loan process, contributing to a positive experience.
Who leads Service First Mortgage and what is their approach?
Shawn Broussard, the CEO and president, founded Service First Mortgage with a hands-on approach to customer needs, emphasizing financial education and community enrichment as core values.
Where is Service First Mortgage located?
3262 Chapel Creek Blvd Suite 110, Fort Worth, TX 76116, USA
Location & directions
Fort Worth, Texas
Service First Mortgage
Mortgage Broker
Address
3262 Chapel Creek Blvd Suite 110, Fort Worth, TX 76116, USA