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  1. US
  2. TX
  3. Fort Worth
Service First Mortgage

Service First Mortgage

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3262 Chapel Creek Blvd Suite 110, Fort Worth, TX 76116, USA Get Directions
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ABOUT   Services Excellence Summary

Shawn Broussard served as Service First Mortgage's CEO and president. He started the company as a small brokerage devoted to mortgages. Shawn has a customer-centric approach to life and business. We are now a fully-service, mortgage lending organization that dominates Texas and Arizona production. We enjoy making communities better and providing financial knowledge to consumers so they can make wise financial choices.

 

SUMMARY   Reviews Summary

Most of the first reviews are highly recommending its experience in a loan processing and cant get enough of the understanding and customer services they get. Carl, Mel, and Luke are just a few staff that provided excellent services from the beginning to the end of the loan processing. Mel was praised for her knowledge and smoothness of the process with three quotes stating that you transition very smooth all the processes and the flow of the process. This company can communicate regularly to keep you updated on the loan status and answer any question you have.. The company team does nothing short of making you feel comfortable throughout the process. Carl and Luke also were loved by their clients describing them as honest and providing intelligent advice that helped them secure loans in the past even in challenging market situations. The last person states that they have been supported especially during these unsure times due to COVID by their loan officer and his team. The personalized service is what describes this company and the customer care services are evident from 2017 to 2021 with contentment for the clients. This company is concerned about its clients.

 

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Pros & Cons

PROS
recommend (7)
highly recommend ... (5)
very professiona ... (4)
on time (3)
great experience ... (2)
very knowledgeab ... (2)
easy to work wit ... (2)
very friendly (2)
easy to deal wit ... (1)
stellar service (1)
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Service First Mortgage Reviews: 35. Average Rating: 5.0

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