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Review Keywords Analysis

  1. US
  2. TX
  3. Fort Worth
SERVPRO of Southwest Fort Worth
SERVPRO of Southwest Fort Worth
SERVPRO of Southwest Fort Worth
SERVPRO of Southwest Fort Worth

SERVPRO of Southwest Fort Worth

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Open  00:00-23:59 now
3000 S Hulen St Suite 124, Fort Worth, TX 76109, USA Get Directions
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4.9
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ABOUT   Services Excellence Summary

Whether your Southwest Fort Worth home has been damaged by water, storm, or fire, SERVPRO of Southwest Fort Worth is capable of cleaning your carpets. Choose SERVPRO of Southwest Fort Worth for your residence or business's cleaning needs because of their expertise, experience, and qualified staff. It can be overwhelming to see your home destroyed or ruined by water, but we are here to assist you. Our priority is to make our customers feel at ease during their time of need. When everything looks bleak, SERVPRO of Southwest Fort Worth can help. Do you need emergency service? Our team is available 24 hours a day, seven days a week in Southwest Fort Worth. We have IICRC Certified Professionals who are willing and prepared to assist you.

 

SUMMARY   Reviews Summary

Servpro has received overwhelmingly positive reviews, with many clients highly praising their attentiveness, professionalism, and excellent customer service. The majority of the reviews prominently feature Rodney Ball, who is credited with doing exemplary work, being respectful and knowledgeable, and ten clients suggest customers should ask for him by name. Clients' reassurance ensured their peace of mind during a stressful ordeal. Commitment to excellence is prevalent throughout all reviews. Technician response time was quick, and their constant communication was excellent. This level of communication was particularly notable, as one client received more updates from the technicians than from her assigned project manager. Clients appreciated the technicians' punctuality and professionalism on every visit. The many positive experiences clients described, as well as their extensive recommendations, unanimously advocate for Servpro when in need.

 

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Preston left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 07
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Pros & Cons

PROS
very professiona ... (12)
recommend (9)
highly recommend ... (3)
on time (3)
great job (3)
quality service (2)
very impressed (2)
very kind (2)
recommended (2)
got the job done ... (2)
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Cons
horrible (1)
not recommend (1)

SERVPRO of Southwest Fort Worth Reviews: 66. Average Rating: 4.9

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I do not recommend using this company. They charged me $190 to do an initial assessment and give us an estimate while our house was in 8 inches of water. Both the call center representative and technician on-site failed to mention this charge during the entire process, so we received a surprise bill for $190 and we did not even use the company for the repairs and restoration services. Plenty of other companies do free assessments, I would recommend using any of those companies instead of this one.
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Preston left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 years ago
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