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Review Keywords Analysis

  1. US
  2. TX
  3. Fort Worth
The UPS Store
The UPS Store
The UPS Store

The UPS Store

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6387 Camp Bowie Blvd B, Fort Worth, TX 76116, USA Get Directions
4.1
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ABOUT   Services Excellence Summary

The UPS Store #1153 in Fort Worth provides in-store document printing and online print finishing. It also has a mailbox that can hold your mail, packages, or other items. Stop by Today - Goody Goody Liquor & Tom Thumb Our The UPS Store location in Fort Worth has notaries who can notarize a variety of personal and business documents. Visit this store today for your notarization.

 

SUMMARY   Reviews Summary

The responses displayed have a common thread of appreciation for the staff members' professionalism, friendliness, and diligence. They recount particular occurrences and interactions with store personnel to demonstrate their commitment to customer service. Nydia responded to a customer's query quickly and informatively, and this made a positive impression. Nathan's poise under stress was noticed, and his exceptional demeanor toward a rude patron was lauded. The store's managerial staff, including Lindsay and Kelsey, receive positive feedback, with some customers explaining their in interactions and the assistance they received from them. The ability to troubleshoot and resolve problems was critical, as indicated by a customer who experienced a delivery hiccup and praised the store's response to the problem. A review noted that the store checked the receipt of goods and expedited a refund. The customers appreciate the quality of the service and the store's cleanliness and organization. In general, the customers value the store's consistent, friendly service and the staff's outstanding customer interfacing.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (6)
helped me (4)
recommend (3)
excellent custom ... (2)
exceptional cust ... (2)
great staff (2)
great service (2)
very friendly (2)
highly recommend ... (2)
great attitude (2)
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Cons
rude (1)
horrible custome ... (1)
horrible (1)
rudest people (1)
will not return (1)
no customer serv ... (1)
go somewhere els ... (1)
go elsewhere (1)
poor customer se ... (1)
rude (1)
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The UPS Store Reviews: 84. Average Rating: 4.1

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