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Review Keywords Analysis

  1. US
  2. TX
  3. Fort Worth
Tides on Oakland Hills

Tides on Oakland Hills

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6011 Oakland Hills Dr, Fort Worth, TX 76112, USA Get Directions
2.7
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ABOUT   Services Excellence Summary

Welcome home to Tides on Oakland Hills apartments in beautiful Fort Worth, TX! You’ll love our charming and conveniently located community. Everything you want and need is only minutes away. Tides on Oakland Hills is taking care of you all. Our spacious one and two bedroom apartments for rent were designed with you in mind. You'll love our stainless steel appliances, wood-style flooring, quartz countertops, upgrades, and contemporary finishes. Great apartment home living extends beyond your front door, so we’ve crafted our charming community for all lifestyles. We’ve provided a relaxing clubhouse for our residents and on-site maintenance for peace of mind. Your future starts here at Tides on Oakland Hills in Fort Worth, TX. We can’t wait to hear from you.

 

SUMMARY   Reviews Summary

The general review of the apartment community can be divided into two categories, with nine out of fifteen positive evaluations on the staff and management, and the remaining six reviews negative on maintenance issues. According to the two new Property Managers, Patricia and Iris, both were given exceptional approval. The Property Managers receive high recommendations from tenants. They also appreciate their attentive and supportive attitudes and willingness to interact with the residents to identify problems and find permanent solutions. Many residents were pleased with the promptness and effectiveness of the new staff's response to maintenance faults and complaints. However, three tenants had negative experiences with maintenance. One had issues with the A/C compressors and a critical safety concern. One long-term resident faced maintenance problems and an unresponsive apartment manager for two years. The satisfaction of the residents with the new management is reflected in the positive remarks from a majority of them. They admire the new management's commitment to resolving complaints and maintaining a clean and pleasant living environment while also acknowledging the capital they've spent on the complex improvements, like the repaired swimming pool and new mailboxes. The complex has seen a significant improvement, and many residents are delighted.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (6)
very happy (3)
great management ... (2)
recommend (2)
very friendly (1)
staff is amazing ... (1)
awesome place (1)
nice place (1)
very polite (1)
great job (1)
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Cons
rude (6)
unprofessional (3)
not recommend (3)
extremely rude (3)
worst experience ... (2)
no assistance (2)
overcharged (2)
waste your time (2)
horrible (2)
unhelpful (2)
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Tides on Oakland Hills Reviews: 104. Average Rating: 2.7

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