Caring staffProfessional staffImmediate careKnowledgeable techniciansExcellent communicationComforting environmentQuick treatmentPatient explanationsSupportive during distressThorough care
About this business
Maybe your dog stumbled and hurt himself when he fell down the steps. Your Chihuahua may have snacked on a piece of candy in the middle of the night. Your cat may have been playing amongst the lily bushes on July 4th. Pet emergencies can happen at any time of day or night, but not all veterinary clinics are available around the clock. We are here to help. Veterinary Emergency Group is a revolutionary veterinary hospital for sick and injured pets, providing a customer-centered experience with highly trained veterinarians and nurses. For diagnoses and treatment, we have on-site diagnostic equipment and carefully executed care. Finally, you stay connected to your pet every step of the way. Emergency is our middle name. This is our specialty.
Reviews Summary
The veterinary emergency hospitals (VEG) staff reviews are mostly praiseworthy. Pet parents commend the night shifts' compassion, medical expertise, and exceptional client care. One client shared their painful experience of losing their pet, citing the staff's compassion, support, transparency, and skilled veterinary service as outstanding. This was a significant comfort. Moreover, the hospitals offer a calm and supportive environment and are angelic during the crisis. All the customers were happy with the hospital, although some were mixed. The only thing clients oppose is the huge bill, but many say it's worth it. They are all open 24/7 and are located in different areas. It is time to consider VET in emergencies, no other. The reviews show that customer serve needs adjusting otherwise the hospitals maintain professionalism and compassion. Various pet families have good positive accounts on the hospitals. Considering all these satisfactions, then the Veterinary Emergency Hospital business is recognized as the best.
Frequently asked questions
6 questions
What do Veterinary Emergency Group clients say about the care their pets receive?
Clients frequently praise the compassionate and attentive care provided by the staff, highlighting their ability to keep owners informed and involved throughout the treatment process. Reviewers appreciate the team's empathy and the clean, welcoming environment of the facility.
Does Veterinary Emergency Group offer emergency care for exotic pets?
Yes, they provide specialized care, including Emergency Exotics Care, ensuring that pets of all types receive the attention they need during emergencies. Reviewers have noted their willingness to treat various animals, including birds and other exotics.
What are the hours of operation for Veterinary Emergency Group?
They operate 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I stay with my pet during treatment at Veterinary Emergency Group?
Yes, clients are allowed to stay with their pets throughout the entire treatment process, which many reviewers have found comforting during stressful situations. This practice fosters a supportive environment for both pets and their owners.
What kind of follow-up care does Veterinary Emergency Group offer?
They provide comprehensive follow-up care, including Post-Surgery Checkups, Nutritional Counseling, and Behavioral Assessments, ensuring pets receive the necessary support after their emergency treatment.