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Zales

Name: Zales
Address: Fort Worth, US
Telephone: +18172925970
Rating: 3.125

64 reviews

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+18172925970

Closed Now now

4800 S Hulen St Ste. 2060, Fort Worth, TX 76132, USA Get Directions

watch store Best Watch Stores in United States Best Watch Stores in Texas

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ABOUT Services Excellence Summary

Zales Jewelry is the number one diamond retailer in America and has been for over 90 years, starting in 1924. We sell high-quality jewelry at an affordable price. With 437 stores across the United States, we have jewelers ready to help you find something perfect, whether it's a wedding band for your big day or a promise ring for your loved one. Stop by a store or make an appointment to see our full collection of fine jewelry, including engagement rings, wedding bands, promise rings, and gold chains.

SUMMARY Reviews Summary

The reviews are highly positive. The customers highly praise the staff. Charisma, Dana Hamilton, Barb, and Kim are all highlighted as friendly, professional, and helpful. The customers felt great about their buying experience and service quality, with many leaving personalized notes for the staff members. Most importantly, online-only orders received the same level of service as a brick-and-mortar store, avoiding apparent discrepancies. This stressed the importance of consistency in customer service. The store environment is generally friendly and has the right kind of energy. So?a great place for the staff and a positive overall buying experience, and they often say, "I will definitely be back."

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very friendly (4)

very helpful (4)

great experience ... (2)

stress free (1)

very professiona ... (1)

very helpful (1)

helpful and frie ... (1)

friendly staff (1)

great service (1)

will come back (1)

Cons

rude (3)

0 stars (2)

unprofessional (2)

disappointed (2)

disappointing (1)

not recommend (1)

would not recomm ... (1)

no customer serv ... (1)

do not use (1)

rudest people (1)

Zales Reviews: 64. Average Rating: 3.1

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Reviews (0) Google Reviews (64)

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