Customer serviceExcellent serviceFriendly staffKnowledgeable staffSmooth processPrompt serviceGreat experienceAbove and beyondResponsivenessAttention to detail
About this business
Crest Volvo Cars boasts Dallas's largest selection of pre-owned Volvo vehicles. Our Certified Pre-Owned cars and used Volvos are part of our wide range of new Volvos. We carry the finest-used models that have all been rigorously tested to our excellent standards. We guarranty that the car is safe to drive. Besides, all of our pre-owned cars and SUVs come with a 3-month/3,000-mile warranty. Visit our used car specials page to buy a new vehicle at a reduced price.
Reviews Summary
Volvos dealership customers that visited Crest Volvo in Frisco left six written, very positive reviews, mainly praising their helpful, courteous, and swift customer service. Among the many staff members that they admired were AllyWeidman, who had a deep understanding and thorough learning of how Volvos cars were made, and how to manage them and this, made it easy for Ally to explain how everything worked in simple terms to customers, and to listen to any problem the customers had without feeling annoyed. They mentioned that the car buying experience had been fantastic, with MaxCrest helping them in the payment process and advising them on the best prices they had, once they had confirmed him the prices, and contacted renowned car financial support institutions, and the funds were processed within 48 hours, which enabled the client to bring her family to take a ride in the evening. Lastly, the customers reported that repairs and services had been done well within a reasonable time frame. Auxiliary parking lights had not been working on the car, but the Volvo technicians had taken diagnosis and had been fixed quickly. At their departure, the clients’ son received a toy moose, which delighted him. These reviews confirm that Crest Volvo offers amazing, exceptional customer service to its customers, as a fun and friendly environment where lives and careers are celebrated all the time.
Frequently asked questions
6 questions
What do Crest Volvo Cars clients say about the work?
Clients frequently praise the excellent customer service, highlighting staff members like Tim Warner and Alley for their responsiveness and professionalism. Many reviews mention the smooth buying process and the team's attentiveness to customer needs, ensuring a positive experience overall.
Does Crest Volvo Cars offer a warranty on their pre-owned vehicles?
Yes, Crest Volvo Cars provides a warranty of 3 months or 3,000 miles on all pre-owned cars and SUVs, ensuring peace of mind for customers purchasing used vehicles.
What services does Crest Volvo Cars provide?
Crest Volvo Cars offers a range of services including New and Used Car Sales, Financing Options, Routine Maintenance, Repairs, Diagnostics, Loaner Vehicles, Follow-up Communication, and Personalized Assistance.
Can I get financing options at Crest Volvo Cars?
Yes, Crest Volvo Cars provides various financing options for both new and used car purchases, making it easier for customers to find a payment plan that suits their needs.
How does the service department at Crest Volvo Cars handle repairs?
The service department at Crest Volvo Cars is noted for its knowledgeable and efficient staff, with many reviews highlighting timely and thorough repairs, ensuring customer satisfaction.