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Ride N Drive

Name: Ride N Drive
Address: Garland, US
Telephone: +19722715100
Rating: 4.6176

102 reviews

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+19722715100

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4106 O Banion Rd, Garland, TX 75043, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Texas

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ABOUT Services Excellence Summary

Ride N Drive – A Leading Pre-Owned Luxury Auto Dealer in the State with FREE Shipping Nationwide! The best cars in the state are available at Ride N Drive! Shipping is FREE nationwide. With today's car market, it's no surprise that used cars are gaining momentum. Our used cars at Ride N Drive have low mileage and high value. This option offers you a lot of conveniences and comfort. We also offer extended warranties for all the cars we sell. Our used car warranties will give you peace of mind. With a lot of options available, it will be difficult to choose the most ideal extended warranty plan for you. Despite the number of used cars we have, we have a suitable vehicle with a warranty option for you. Feel free to visit us and we will help you in choosing the perfect vehicle for you. Our options for used vehicle warranties are guaranteed to meet your needs, whether you are looking for your first vehicle or the car of your dreams. Our goal is to make your car purchase an enjoyable experience, so you will come back for your next vehicle and refer us to your friends and family. At Ride N Drive, we hold a high regard to customer referrals. Feel free to refer us to your friends and relatives, and their testimonials will be our greatest advertising effort.

SUMMARY Reviews Summary

The reviews suggest that the car dealership offers customers quality service. Many customers appreciated the service and the sale process's ease and speed. There isn't any pressure for purchases. One can choose what they want and have a professional, helpful staff guide them to ensure complete satisfaction. Clients mentioned some employees positively, commending their politeness and transparency. Whether or not customers buy from them, they receive excellent care. The options stocked by the store were also noted for their quality and affordability and several consultations, with one client vowing to return for future purposes. Many recommended the store to friends or family members looking to buy a car, and most were thrilled with their purchases. Reviewers urged new customers; they suggest that the car dealership offers value for money and supports quality products and services.

Jim left a 1 star review

★☆☆☆☆

On TrustAnalytica

Oct 07

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Reputation Change over time

Pros & Cons

PROS

recommend (21)

highly recommend ... (12)

great experience ... (12)

great service (5)

very helpful (5)

very professiona ... (4)

very happy (2)

helped me (2)

great selection (2)

best customer se ... (2)

Cons

horrible (1)

bad experience (1)

not friendly (1)

not reliable (1)

unprofessional (1)

unresponsive (1)

worst experience ... (1)

Ride N Drive Reviews: 102. Average Rating: 4.6

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Reviews (1) Google Reviews (101)

Jim

on Trustanalytica

Fix negative reputation Fix negative reputation

Worst experience in my 60 years of buying cars I bought a Mercedes SL550 from RideNDrive but with little or no help from them. Salespeople were unresponsive, seldom returned phone calls or emails, either refused or gave or gave vague answers to questions about the car. Two videos hid problems with the car – at least one accident and one minor fender bender. The whole front nose of the car is out of alignment with the hood and fenders. The windshield has a hole in it, not just a ding, also not disclosed. The car had not been serviced like they said. It arrived filthy inside and out. It took them 2 weeks to get the car picked up by the shipper. Worst problem was it arrived with only one keyless-go key and they blamed it on me, said I lost it, even though they didn’t even send it to me 2000 miles away. A Mercedes key replacement is $900 and so far they have refused to reimburse me for the cost of the key, the expense of driving 500 miles round trip to the dealer, gas and other expenses. Nobody admits to being in charge, nobody will give their last name, phone number, or email address. Only because I wanted that exact car did I put up with their pathetic service. Brittany the sales person knows nothing about cars, probably couldn’t spell car if you tell her the first two letters. Jay the sales manager is a real jerk, totally anti-customer, who hung up on me twice. John the so-called manager is an arrogant liar who has told me 6 times now “the check is in the mail”. Yeah, right. Beware buyers: this dealer only deals in cars with problems and does everything they can to hide those problems. They are unethical swindlers. They give used car dealers a bad, make that worse, name.