Prompt serviceKnowledgeable techniciansProfessional staffFair pricingQuick repairsEfficient serviceTrustworthyCourteous serviceNeat workExcellent communication
About this business
Chimney Rock Service is a Southwest Houston-based HVAC contractor that has been serving the surrounding communities for more than 50 years. Our company was established in 1962 and has consistently delivered stellar heating and cooling services to Houston. We are now a third-generation company. Chimney Rock Service was created to provide Southwest Houston residents and companies with personalized heating & cooling services, expert advice, world-class customer service, and dependable integrity. We are a small, family-owned company dedicated to providing our customers with the highest quality HVAC products and services. Chimney Rock Service combines cutting-edge technology with old-fashioned honesty to help you through every step of your HVAC system. Ruud Products has endorsed us.
Reviews Summary
Customers seems to love Chimney Rock Service. Several reviewers express their satisfaction and years of trust with the HVAC company. They note the reliability of the company's staff and efficiency and quality of the services, often stating that they have such wonderful experiences. Other commendable reviews include the company not trying to sell unnecessary repairs and stating that they are prompt in responding from when the company visited their place and diagnosed their problem before working with the customer on the bill payment. Many more past customers on the website have recommended the service. The business, saying that they are more efficient on billings and other services too, such as replacing filerts. Chimney Rock Service is dependable, considering that most of their customers' largest annual expecditure are by inquiring and reminding customers to schedule routine cleaning of their system.
Frequently asked questions
7 questions
What do Chimney Rock Service clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Many reviewers highlight the staff's expertise, noting that they provide prompt service and maintain a clean work environment. The consistent positive feedback reflects their reliability and quality of service.
Does Chimney Rock Service handle AC installation and what do customers say about it?
Yes, they offer AC installation along with repair and maintenance. Customers have expressed satisfaction with the installation process, mentioning that the team is professional and efficient, ensuring everything works properly before leaving.
Can I get duct cleaning services from Chimney Rock Service, and how do customers feel about their work?
Yes, they provide duct cleaning services. Customers appreciate their thoroughness and attention to detail, often noting that the team leaves the job site clean and tidy after completing their work.
Does Chimney Rock Service offer heater repair, and how quickly do they respond?
They do offer heater repair services. Reviewers have mentioned that the team responds promptly, often addressing urgent issues quickly, which is especially appreciated during colder months.
How long has Chimney Rock Service been in business?
Chimney Rock Service has been serving the community since 1962, which showcases their extensive experience and commitment to providing quality HVAC services over the decades.
What ventilation services does Chimney Rock Service provide?
They offer ventilation services including duct cleaning, filter replacement, and duct installation. This comprehensive approach ensures that clients' HVAC systems operate efficiently and effectively.