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Review Keywords Analysis

US / TX / Houston
Fredy Used Car Sales photo
Fredy Used Car Sales photo
Fredy Used Car Sales photo
Fredy Used Car Sales photo
Fredy Used Car Sales photo

Fredy Used Car Sales

Address: 11311 Gulf Fwy, Houston, TX 77034, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Sales Used Cars $10,000 - $25,000 Call to Book
New Cars $20,000 - $35,000 Call to Book
Certified Pre-Owned Cars $15,000 - $30,000 Call to Book
Financing Services In-House Financing Variable Call to Book
Loan Processing $500 - $1,500 Call to Book
Credit Approval Assistance Variable Call to Book
Customer Service Pre-Sales Consultation Free Call to Book
Post-Sales Support Free Call to Book
Financing Guidance Free Call to Book
Vehicle Inspection Pre-Purchase Inspection $100 - $200 Call to Book
Post-Sale Inspection $100 - $200 Call to Book
Warranty Inspection $100 - $300 Call to Book
Trade-In Services Trade-In Appraisal Free Call to Book
Trade-In Purchase Variable Call to Book
Equity Analysis Free Call to Book
Warranty Services Extended Warranty $1,000 - $3,000 Call to Book
Warranty Activation $50 - $150 Call to Book
Warranty Transfer $100 - $200 Call to Book
Vehicle Financing Interest Rate Shopping Free Call to Book
Down Payment Assistance Variable Call to Book
Financing Plan Explanation Free Call to Book
After-Sales Services Maintenance Reminder Services Free Call to Book
Service Schedule Management Free Call to Book
Feedback Collection Free Call to Book
Customer Feedback Handling Complaint Resolution Free Call to Book
Customer Satisfaction Surveys Free Call to Book
Follow-Up Calls Free Call to Book

What people love

From reviews
Helpful staff Affordable pricing Excellent service Worked within budget Customer service Took care of me No problems Variety of vehicles Compassionate staff Great sales team

About this business

FREDY’S Used Car Sales - Houston TX: Excellent customer service is our goal we offer a wide selection of pre-owned cars, trucks and SUVs in Houston, TX. Here at FREDY’S Used Car Sales, it is our mission to be the automotive home of drivers in the Houston, TX area. We provide a vast selection of pre-owned vehicles, exceptional car care and customer service with a smile! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Houston for a used vehicle.

Reviews Summary

Fredy Kia has outstanding feedback from customers about the majority of their operations. Many people were delighted by the excellent service they received at the store and the supportive staff. Customers at Fredy Kia felt particularly great because the staff was eager to make their experience unforgettable. They even went so far as to travel to buy a vehicle, regardless of their location, which shows how much customers enjoy and trust Fredy Kia. The reviews presented a significant number of employees mentioned by name who made a significant impression on customers and who were important in deciding to return or not. Many customers have said that the service they have received has helped them to come back to the store and refer them to their friends. The dealership's predisposition to give customers the encouragement to recommend the store and return for future business is something that all new stores aspire to have. The customer's testimonies show that Fredy Kia surpassed expectations to be the best store of their kind and that both the customer service and the high quality of the service they provide were impressive. The operations are salable pedals, but they should improve to reach 10 percent closing ratios that are sustainable.

Frequently asked questions

7 questions
What do Fredy Used Car Sales clients say about the service?
Clients frequently praise the team for their helpfulness and compassion, particularly highlighting staff members like Ms. Ani and Francisco for their excellent customer service. Many also mention how the team works within their budget to find the right vehicle.
Does Fredy Used Car Sales offer financing assistance for used cars?
Yes, they provide in-house financing, loan processing, and credit approval assistance. Customers have noted the team's willingness to work with various credit situations, making the financing process smoother.
Can I get a pre-purchase vehicle inspection at Fredy Used Car Sales?
Absolutely, they offer pre-purchase inspections along with post-sale and warranty inspections. This ensures that customers are well-informed about their vehicle's condition before and after the purchase.
What kind of vehicles does Fredy Used Car Sales sell?
They offer a wide range of pre-owned vehicles, including used cars, new cars, and certified pre-owned cars, catering to various customer needs.
Does Fredy Used Car Sales provide trade-in services?
Yes, they offer free trade-in appraisals, trade-in purchases, and equity analysis, helping customers maximize their vehicle's value when trading in.
What after-sales services does Fredy Used Car Sales provide?
They offer free maintenance reminder services, service schedule management, and feedback collection, ensuring customers are supported even after their purchase.
Where is Fredy Used Car Sales located?
11311 Gulf Fwy, Houston, TX 77034, USA

Location & directions

Houston, Texas
Fredy Used Car Sales
Used Car Dealer
Address
11311 Gulf Fwy, Houston, TX 77034, USA
Hours
Closed Now
Fredy Used Car Sales Reviews · 3.4 average
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