Helpful staffAffordable pricingExcellent serviceWorked within budgetCustomer serviceTook care of meNo problemsVariety of vehiclesCompassionate staffGreat sales team
About this business
FREDY’S Used Car Sales - Houston TX: Excellent customer service is our goal we offer a wide selection of pre-owned cars, trucks and SUVs in Houston, TX. Here at FREDY’S Used Car Sales, it is our mission to be the automotive home of drivers in the Houston, TX area. We provide a vast selection of pre-owned vehicles, exceptional car care and customer service with a smile! With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Houston for a used vehicle.
Reviews Summary
Fredy Kia has outstanding feedback from customers about the majority of their operations. Many people were delighted by the excellent service they received at the store and the supportive staff. Customers at Fredy Kia felt particularly great because the staff was eager to make their experience unforgettable. They even went so far as to travel to buy a vehicle, regardless of their location, which shows how much customers enjoy and trust Fredy Kia. The reviews presented a significant number of employees mentioned by name who made a significant impression on customers and who were important in deciding to return or not. Many customers have said that the service they have received has helped them to come back to the store and refer them to their friends. The dealership's predisposition to give customers the encouragement to recommend the store and return for future business is something that all new stores aspire to have. The customer's testimonies show that Fredy Kia surpassed expectations to be the best store of their kind and that both the customer service and the high quality of the service they provide were impressive. The operations are salable pedals, but they should improve to reach 10 percent closing ratios that are sustainable.
Frequently asked questions
7 questions
What do Fredy Used Car Sales clients say about the service?
Clients frequently praise the team for their helpfulness and compassion, particularly highlighting staff members like Ms. Ani and Francisco for their excellent customer service. Many also mention how the team works within their budget to find the right vehicle.
Does Fredy Used Car Sales offer financing assistance for used cars?
Yes, they provide in-house financing, loan processing, and credit approval assistance. Customers have noted the team's willingness to work with various credit situations, making the financing process smoother.
Can I get a pre-purchase vehicle inspection at Fredy Used Car Sales?
Absolutely, they offer pre-purchase inspections along with post-sale and warranty inspections. This ensures that customers are well-informed about their vehicle's condition before and after the purchase.
What kind of vehicles does Fredy Used Car Sales sell?
They offer a wide range of pre-owned vehicles, including used cars, new cars, and certified pre-owned cars, catering to various customer needs.
Does Fredy Used Car Sales provide trade-in services?
Yes, they offer free trade-in appraisals, trade-in purchases, and equity analysis, helping customers maximize their vehicle's value when trading in.
What after-sales services does Fredy Used Car Sales provide?
They offer free maintenance reminder services, service schedule management, and feedback collection, ensuring customers are supported even after their purchase.