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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Highland Park Rehabilitation & Nursing Center
Highland Park Rehabilitation & Nursing Center
Highland Park Rehabilitation & Nursing Center

Highland Park Rehabilitation & Nursing Center

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8861 Fulton St, Houston, TX 77022, USA Get Directions
2.9
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ABOUT   Services Excellence Summary

Highland Park Rehabilitation & Nursing Center: Residents and families appreciate warm, professional, and peaceful Highland Park care. Highland Park offers rehabilitation, skilled nursing, respite care, elderly comfort, and dementia care. Highland Park provides our residents and families with peace of mind. We are pleased to introduce you to our community, our home, and our hearts. When you care for someone, you must have compassion and understanding. You should be happy to listen to them, appreciate their backgrounds and beliefs, and support their independence. You should also keep them safe. Highland Park embodies comfort, understanding, and caring. Our residents receive the best quality care. highland park focuses on the individual. We acknowledge their physical, spiritual, emotional, and psychological needs. Our residents are treated with dignity and are encouraged to achieve their full potential. Highland Park prioritizes comfort and happiness.

 

SUMMARY   Reviews Summary

The majority of reviews for the facility are positive. Several employees are commended for being patient and thorough, although staff shortages and pandemic complications are noted. One reviewer, a CNA, writes that the company's fortunes will improve if administrators, staff, and customers collaborate and learn to communicate. Family members of a resident at the facility testify that individuals are well-looked after by passionate and dedicated staff and appreciate continuous contact and the facility's cleanliness. They commend the current administrator's efforts to reform the corporate structure and improve its reputation. In general, they endorse Highland Cove, saying they see a long future there and advise others having serious difficulties to be patient and understanding as they continue to try and grow.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great place (1)
recommend (1)
good communicati ... (1)
excellent servic ... (1)
highly recommend ... (1)
very clean (1)
Cons
rude (3)

Highland Park Rehabilitation & Nursing Center Reviews: 24. Average Rating: 2.9

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John Doe left a 5 star review
★★★★★
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Just now
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