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  1. US
  2. TX
  3. Houston
Keller Williams Realty Metropolitan
Keller Williams Realty Metropolitan
Keller Williams Realty Metropolitan

Keller Williams Realty Metropolitan

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5050 Westheimer Rd #200, Houston, TX 77056, USA Get Directions
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ABOUT   Services Excellence Summary

Keller Williams Realty Inc. began in 1983 and has more than 600 offices in the US and Canada. It expanded rapidly and was franchised in 1991. By agents, it became North America’s largest residential real estate agency in 2013. It treats its agents like partners and is built on providing knowledge and policy control to its entire system. The Keller Williams organization was created as an experiment. If all resources are concentrated on the agents’ businesses, then the agents will, in turn, create the company above all expectations. We are changing the industry by living out this philosophy. We have more than 139,000 Associates and 790 Market Centers throughout the world. We want you to be a part of our family.

 

SUMMARY   Reviews Summary

A significant percentage of reviews are like the following: purchasers are thrilled with the accessibility of agents and emblematic of Danielle, John, and Alex especially. These agents are not only useful but also are not overwhelming and instead take time to understand the customer's needs. Reviewers commend the kindness of the team and their support after the purchase. Others emphasize the regular updates on the progress; a segment of customers also praises the above-and-beyond efforts of these three agents which, to them, lowers the stress typically associated with home buying. However, the brand is well-built as excellently evidenced by the following, and a lot of buyers have interacted with it multiple times. This speaks volumes about the adoption rate of customers who possess positive sentiments toward the model. Desk reviews named Emiliano, Michael, Ethan, Karina, Bruce, and more as great agents suggesting there could be a systemic customer friendly approach by management. This is also supported by numerous comments like "the staff is responsive" which may not allude to agents. Management might be contributing not only through hiring and training but also through the system, We found that at the very high end, utilizing software means people can be more human and less robotic. The models recommend homogeneity in services but also harness the experiences. Customers at Keller endorse and promise to use the purchase process again. Patience ustices such as Danielle help customers find the perfect match and refine their techniques every time the catalogue they have has been highly limited. The customers can thank them for their continued support and promise to do the same. The agent looks at the catalogue, and they trust in them. What this also shows is something that has not been shown before, even for selected customers. So, definitely recommended.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (4)
very professiona ... (3)
highly recommend ... (2)
using them again ... (1)
very personable (1)
excellent custom ... (1)
great place (1)
great people (1)
great job (1)
excellent servic ... (1)
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Cons
unprofessional (7)
rude (1)
unresponsive (1)
do not trust (1)
not helpful (1)
0 stars (1)
damages (1)
lack of communic ... (1)
non-responsive (1)

Keller Williams Realty Metropolitan Reviews: 68. Average Rating: 3.9

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John Doe left a 5 star review
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