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Leal Funeral Home
Leal Funeral Home
Leal Funeral Home
Leal Funeral Home
Leal Funeral Home

Leal Funeral Home

74 reviews
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+17135326939
Open  00:00-23:59 now
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Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
11123 Katy Fwy, Houston, TX 77079, USA Get Directions
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ABOUT   Services Excellence Summary

Leal Funeral Home can transform a difficult time for you into a time of remembrance and celebration

 

SUMMARY   Reviews Summary

The reviews reveal a consistently positive experience at Leal Funeral Home, citing the family's care and personal touch. Many families express their gratitude for how they were supported when coping with tremendous grief. This includes offering affordable options and being available at any time for planning ceremonies. Deceased family members are always treated with respect, and they offer professional advice without trying to oversell. The staff is noted for their empathy, everyone treats them properly and details like assisting in the death certificate process are underlined. Families appreciate this and acknowledge it in reviews, often saying that this is what sets Leal apart from others. A lot of reviewers recommend them for anyone who may be in need of funeral arrangements.

 

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Reputation Change over time
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Pros & Cons

PROS
very professiona ... (4)
highly recommend ... (4)
highly recommend ... (3)
recommended (3)
great experience ... (3)
great service (3)
great services (2)
affordable (2)
did an amazing j ... (2)
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Cons
horrible (5)
disappointed (2)
upset (2)
not recommend (2)
unprofessional (2)
not happy (1)
angry (1)
disrespectful (1)
rude (1)
dirty (1)
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Leal Funeral Home Reviews: 74. Average Rating: 4.0

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Reviews (1) Google Reviews (73)
A
Angel
on Trustanalytica
Fix negative reputation Fix negative reputation
When your heart is truly broken and your world has come to an end is the time you will need someone you can trust to help you don’t think these people are there for you and your loved one they are not all they care about is the money and I understand that but don’t lie to me telling me you will take care of what needs to be done when you don’t care I used them because the highlands location did a beautiful job for my best friends husband but I chose the south. Houston location to make it more convenient for my people it was a complete embarrassment and was the biggest disappointment to me and my family my husband deserved so much better it was the last thing I could do for him and I’m sorry to say that I have to live with the guilt of not giving my wonderful husband a decent goodbye. It was horrible they did nothing except take his body to be cremated they didn’t have a video prepared for me they had nothing ready they didn’t even turn on the air conditioner in the room for the services they didn’t have a podium for my pastor no microphone it was total embarrassment disaster and then and then it took them 2 1/2 years 2 1/2 years to get me the death certificates and then they wanted to charge me again for them I wish I had the time to go through all of this to explain better to tell you but if you want to call me I will sure tell you every single letdown that they gave to me 281-702-7151 Angel LaFoy Branch
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