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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Mario's Used Cars
Mario's Used Cars
Mario's Used Cars

Mario's Used Cars

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11201 Gulf Fwy, Houston, TX 77034, USA Get Directions
3.9
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ABOUT   Services Excellence Summary

Established in 1995, Mario's Used Cars is a family-owned business. Our primary objective at Mario's Used Cars is to create opportunities for individuals seeking to switch to a car that better suits their needs. Our company began by offering exceptional customer service to attract and serve our clients because the market for pre-owned cars was saturated and not promising. As a result, our business approach has significantly altered the public perception of used car shopping. Our catalogue is diverse, consisting of various year models and makes to accommodate our customers. Customer happiness is our top priority, and we put our customers first in everything we do. Our cheerful sales staff will make your shopping experience comfortable and efficient by providing you with the information you need to make a smart purchase.

 

SUMMARY   Reviews Summary

The overwhelming theme of the reviews on Mario's Used Cars center around superlative approval for David, one of the employees. The most frequent remarks focus on his honesty, devotion, and willingness to collaborate. David is said to be a good listener who treats customers as family while providing practical, real-world knowledge. Another recurring topic is the ease with which consumers receive their vehicles and service, particularly speed. Business achievement is evident in the consumers' accounts, and the firm's family dynamic and respect for customer requirements truly come through in the remarks. They certainly sold me!

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (13)
very helpful (11)
excellent servic ... (5)
helped me (4)
great experience ... (3)
great customer s ... (3)
recommended (3)
very professiona ... (3)
highly recommend ... (3)
professional and ... (2)
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Cons
rude (2)
waste your time (2)
not recommend (1)
go somewhere els ... (1)
bad customer ser ... (1)
terrible (1)
dirty (1)
go to another pl ... (1)
poor customer se ... (1)
stay away (1)
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Mario's Used Cars Reviews: 99. Average Rating: 3.9

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j
joann
on Trustanalytica
Hi my name jernice smith i no that my mom been going to them for a very long time she will not go to another car lot they are here family they take care of her very well i am planing get my next car from them they are the best every.
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