Established in 1995, Mario's Used Cars is a family-owned business. Our primary objective at Mario's Used Cars is to create opportunities for individuals seeking to switch to a car that better suits their needs. Our company began by offering exceptional customer service to attract and serve our clients because the market for pre-owned cars was saturated and not promising. As a result, our business approach has significantly altered the public perception of used car shopping. Our catalogue is diverse, consisting of various year models and makes to accommodate our customers. Customer happiness is our top priority, and we put our customers first in everything we do. Our cheerful sales staff will make your shopping experience comfortable and efficient by providing you with the information you need to make a smart purchase.
Reviews Summary
The overwhelming theme of the reviews on Mario's Used Cars center around superlative approval for David, one of the employees. The most frequent remarks focus on his honesty, devotion, and willingness to collaborate. David is said to be a good listener who treats customers as family while providing practical, real-world knowledge. Another recurring topic is the ease with which consumers receive their vehicles and service, particularly speed. Business achievement is evident in the consumers' accounts, and the firm's family dynamic and respect for customer requirements truly come through in the remarks. They certainly sold me!
Frequently asked questions
7 questions
What do Mario's Used Cars clients say about their customer service?
Clients frequently praise the friendly and helpful staff, particularly highlighting David for his professionalism and dedication. Many reviews mention a smooth purchasing process and a commitment to customer satisfaction, making it a top choice for used cars in Houston.
Does Mario's Used Cars offer financing options for used vehicles?
Yes, they provide various financing options, including no credit check financing and in-house financing. This flexibility helps customers with different financial situations find suitable vehicles.
Can I get assistance with car insurance at Mario's Used Cars?
Yes, they offer car insurance assistance, which varies depending on the coverage selected. This service is designed to help customers secure the best insurance for their vehicles.
How does Mario's Used Cars handle vehicle trade-ins?
They provide free trade-in appraisals and offer trade-in tow services, which vary based on distance. This makes it easier for customers looking to upgrade their vehicles.
What maintenance services does Mario's Used Cars provide?
They offer maintenance and repair services, including brake services and engine diagnostic checks, ensuring that vehicles remain in good condition after purchase.
Is Mario's Used Cars a good option for first-time buyers?
Yes, many reviewers highlight the supportive environment for first-time buyers, noting the team's willingness to work with various down payment options and their overall helpfulness throughout the buying process.
Hi my name jernice smith i no that my mom been going to them for a very long time she will not go to another car lot they are here family they take care of her very well i am planing get my next car from them they are the best every.