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  1. US
  2. TX
  3. Houston
Memorial Insurance Agency, LLC
Memorial Insurance Agency, LLC
Memorial Insurance Agency, LLC

Memorial Insurance Agency, LLC

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13501 Katy Fwy Ste 1875, Houston, TX 77079, USA Get Directions
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ABOUT   Services Excellence Summary

Auto insurance protects your family and you from financial losses should your car be involved in a car accident. Car insurance covers injuries, including medical expenses, lost wages, and pain and suffering, and property damage, such as cars, structures, and personal possessions. It helps pay for medical bills, repair costs, and legal fees if you are sued after an accident. It also pays to replace or repair your car if it is stolen, vandalized, or damaged in a variety of events, such as a road accident, a storm, or a fire. Your home is the most valuable investment you will ever make. Get peace of mind and protect the shelter your family loves by purchasing homeowners insurance. Our office will assist you in selecting the appropriate coverages and recommendations for your home and family. We will explain what is included and why it is important and offer you options that are best for you. Protecting the family and providing for them when we are gone are critical to us. We don't know when we'll die. Your life insurance p

 

SUMMARY   Reviews Summary

Two agents by the names of Dyllon Braun and Katrina have been highly praised by the reviews. Their commendation mostly focuses on efficiency and a personal touch. This is regardless of the customer's insurance needs. For instance, Dyllon Braun impressed with his ability to handle both car and home insurance. He showed attention to details and good listening skills to tailor prices according to his communication with the clients. Braun also had his unique quality in the promptness of answering questions and other issues. On the other hand, Katrina stood out for her response times and patience while explaining the rates as well as other policy-related details to her clients. She is articulate and uses it to assist clients on how to save on their premiums and not compromise the level of coverage needed. Several customers said that their agents helped them save some cash by shopping for them new coverage before renewal. Therefore, many reviewers mentioned that the company is quick and knowledgeable in giving them a better rate. Additionally, one of the most common feedbacks is the excellent customer service. Many customers seen that the company shows concern and helps them till they are satisfied. The customers developed trust in the agents and the quality they bring along whenever they contact them for their insurance needs. Most did not fully understand how their cover worked, but the reviews showed that the agents managed it patiently by educating them, and at the end of the day, they understood and managed to save. All in all, several customers recommended the agency, thanking the agents for the excellent policies and a superb experience.

 

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Pros & Cons

PROS
recommend (21)
highly recommend ... (11)
very responsive (8)
very professiona ... (5)
great service (5)
very helpful (5)
very quickly (2)
recommended (2)
easy to work wit ... (2)
great job (2)
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Cons
unprofessional (1)
horrible (1)
terrible (1)
terrible experie ... (1)

Memorial Insurance Agency, LLC Reviews: 100. Average Rating: 4.9

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