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  1. US
  2. TX
  3. Houston
Montrose Automotive
Montrose Automotive
Montrose Automotive
Montrose Automotive

Montrose Automotive

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4720 Montrose Blvd, Houston, TX 77006, USA Get Directions
4.4
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ABOUT   Services Excellence Summary

Montrose Automotive is a well-respected automotive repair shop that serves the personal automobile enthusiast and owner. We stock and sell vehicle-related products that meet our customer's needs and desires at a reasonable price. Our friendly, knowledgeable staff will educate, inspire, and solve problems as they interact with us. Located in the Museum District since 1981 is Montrose Automotive Center. AAA-approved auto body and repair shop. Our team is trained and skilled to deal with any domestic or foreign automobile difficulties. Our top-of-the-line equipment allows us to fix your car quickly and accurately. Since we are committed to customer satisfaction, we will do everything in our power to please you.

 

SUMMARY   Reviews Summary

The reviews found, praises Montrose Automotive for their great service, professionalism and honesty. Multiple customers thank their staff for being honest and identifying the actual issue without extra charges. One person shared they were going to be charged expensive rent car fees but the repair was done faster than expected by finding the needed hardware from out of state. Additionally, the staff tries every way to help, even when the diagnosis is figuring out that a bug was what was stopping a customer from using their car. Some reviews show longtime loyalty for this business, showing the good relationship they have with their client base. The affordable pricing leaves clients satisfied, leading to their mention staying in the community and supporting a local establishment. They are also very quick in their repairs and often provide same-day and walk-in appointments, causing their parking to be consistently filled by satisfied customers. The shop also seems to be a hub for auto parts, pointing to a good relationship with manufacturers. The business further shows, super-efficient and with above average remote sourcing and client care which continually makes clients say they have worked with the best vehicle repair shop. Customers who move out say they are gutted due to the high quality of service and suggest people who move in to try them out. The shop is such a favorite that Texans tell colleagues and family about it and support local community businesses, which is considerate. The shop's understanding of the effects of poor service is seen in how they communicate with clients, and this is commendable. Some people allude to their ac repair, which saved them from buying the whole part yet they only needed the servicing. This is a sign that their diagnostic skills are good, and they have the best customer service. In essence, Montrose Automotive still ensures professionalism and honesty, and it seems this community shop has made a name for itself in a crowded market.

 

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Reputation Change over time
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Pros & Cons

PROS
very professiona ... (3)
recommend (2)
great job (2)
friendly service ... (2)
great service (2)
knowledgeable st ... (2)
great place (2)
best place (1)
excellent servic ... (1)
no issues (1)
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Cons
not worth (1)
extremely expens ... (1)
expensive (1)
dishonest (1)
do not trust (1)
very disappointe ... (1)
disappointed (1)

Montrose Automotive Reviews: 98. Average Rating: 4.4

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