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About Pasadena Insurance Agency, Inc. Pasadena Insurance Agency, Inc. is a boutique, independent, third-generation, family-owned agency. We offer property & casualty, life & medical insurance, and consulting risk management services. We cater to individuals and small to medium-sized firms in Pasadena, CA. Our expert team has a history of establishing long-term client connections and providing outstanding customer care. We are dedicated to preserving and benefiting each client as if they were our family. Customers in Pasadena, CA, and around the nation can breathe easy knowing that they have a Trusted Choice(r) independent insurance agency. We offer top-of-the-line coverage at the lowest possible cost. We work with most of the insurance market and can give you the proper coverage to meet your needs. Clients feel that we have their best interests at heart and have depended on us for many generations and years. However, our customer focus is the main factor in why our clients have stayed with us for so long. we have been in business for more than ten years. What Makes Us Different Pasadena Insurance Agency, Inc. has the best of both worlds. We're a local, community-driven, and friendly agency with a long history of providing proactive and personalized customer service. Nevertheless, we have the same capabilities as larger corporate businesses thanks to our multiple. This gives us industry connections, insurers, and years of business experience for us to access them.
 
The reviews illustrate a high level of customer satisfaction, excellent customer service and spell out the long-term success of Pasadena Insurance Agency in the community. Part of the satisfaction comes from being with a trusted insurance agency for over 30 years and choosing Pasadena Insurance. The agency is described as highly responsive, hands-on and customized with quality and affordable rates, which seems to be unusual for the insurance industry. This is a testimonial attributed to most members of the customer service team at Pasadena Insurance Agency. They are great at what they do and have a human touch that is evident in most of the client feedback. I find these messages additionally as referrals from the satisfied clients, held given that they mention the agency's personnel by name. It is as if they expect their referrals to be attributed to the agents they work with. One of the agents who gets a mention is Tana Fitch, who clients say that they do an excellent job at customer service..getColumnIndexgetResource. Itbrates.