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  3. Houston
Reich & Binstock LLP

Reich & Binstock LLP

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Open  9:30 AM-5:30 PM now
4265 San Felipe St #1000, Houston, TX 77027, USA Get Directions
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ABOUT   Services Excellence Summary

At Reich & Binstock LLP, we cherish the relationships we build with our clients. Our legal team is dedicated to enhancing your experience and will work to know you better. We believe that such understanding will allow us to serve you better. From the initial meeting to the day we close your file and everything in between, our legal team will be there for you (Reich & Binstock, 2022). Reich & Binstock, Houston wrongful-death attorneys will help you understand your case and all it entails. We can help you understand the justice process and keep you informed if there are any updates. We start investigating your case as soon as you get in touch with us. Reich & Binstock will pay all legal fees, filing and court costs, and expert witness fees upfront, and we will help coordinate your health care benefits and other possible insurance coverages related to the events that resulted in the wrongful death to ensure that you receive full compensation in your case (Reich & Binstock, 2022). A wrongful death lawsuit is not the same as a personal injury case. This area of the law can be life-changing for you, and if you have suffered damages, you may be entitled to financial compensation under Texas law. Our legal team has handled different cases and will be glad to help.

 

SUMMARY   Reviews Summary

.Customer reviews are positive and describe the legal service as satisfactory. Many clients mentioned how helpful and professional they felt working with the firm's staff members. Christina, Ashley, Jenny, and Melissa were particularly appreciated by clients for their responsiveness and ability to put complex legal matters in simple terms. For example, one customer praised Christina for her consistent feedback and says she has made the service very reliable. In contrast, another customer recommends Jenny for her commitment and understanding of clients' legal acts. A number of clients reviewed the service quality as being first-class and recommended the firm as a stable legal service provider.constraints and tenure of the cases that they were handling, with one customer noting that they had worked with the company for 10 years to resolve a case. For in-depth communication and customer service, the firm was deemed successful. Additionally, both the call center staff and the receptionists receive positive feedback for being kind, patient, and dedicated to customers. They also help clients understand the content of any legal issue and updates provided to them. As a result, there were no communication gaps, and customers were happy that they could reach out for any updates or clarifications. One of the clients, who had a case for more than 5 years, explained how the staff acted with ethics explaining to them step by step, which they really appreciated and fuel clients' expectations for the firm. Customer services and litigation team have proven to be effective and has experienced staff who follow up on the customers on time, solving the problems away and ensuring that the customers are protected and understood.characters and their traits were the most cited reason for the positive reviews and coming back to the firm for future services. This customer said that Melissa helped them in their case, and they were satisfied. But one issue stands out in the customers' legal issues The important consideration was that most customers mention that the fact that the staff was patient and helpful was the most outstanding aspect of the firm's customer service. One customer also mentioned the information was helpful, and that is why the firm was recommended to them. One customer mentioned the serviceship with the company.

 

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Terence left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 21
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Pros & Cons

PROS
very helpful (3)
very professiona ... (1)
very efficient (1)
extremely knowle ... (1)
great job (1)
recommend (1)
highly recommend ... (1)
helped me (1)
Cons
rude (2)
0 stars (1)
not worth (1)
very slow (1)
slow (1)
useless (1)
dishonest (1)
extremely rude (1)
disrespectful (1)

Reich & Binstock LLP Reviews: 37. Average Rating: 3.6

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I been with the law firm since 05/2019. Regarding a Hernia mesh case. When first signing with the firm they told me a case such as mines would take 2yrs. It’s now 2023 heading into 2024 haven’t heard anything. They called me in 2021 asking me how do I prefer my money so I’m thinking some money was on the way still nothing. All I get from them is the same ole lame excuses it’s taking longer than expected but. Not to mention Stephen Roth called me my heart dropped thinking my ship has finally come. Just to hear him say the same thing it’s taking longer than expected and with his smart mouth and arrogant attitude is very disrespectful to his clients
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Terence left a 1 star review
★☆☆☆☆
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1 year ago
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