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  1. US
  2. TX
  3. Houston
The Reserve at Royal Oaks

The Reserve at Royal Oaks

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Open  00:00-23:59 now
11395 Richmond Ave, Houston, TX 77082, USA Get Directions
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ABOUT   Services Excellence Summary

Proudly serving Harris County and its adjacent localities, The Reserve at Royal Oaks is Houston’s foremost memory care home. Irrespective of your experiences, we would be honored to call The Reserve at Royal Oaks your new dwelling. Selecting a memory care facility is no easy task. Our team is ready to assist you at each stage of the process. We understand how distressing it can be if your loved one exhibits Alzheimer’s or dementia-related behavioral changes. Our devoted employees strive to deliver excellent and compassionate care that is secure and accommodates our residents. Our physical, spiritual, and emotional services are available 24 hours a day, seven days a week to meet our residents' unique needs. Our team of professionals includes a medical director, RN administrator, and nurses. The Medication Management team provides medication and assessments to our residents. Care plans are regularly updated or if a resident's health status changes. Families of residents make decisions about their health. Our dedicated and seasoned staff members are devoted to offering superior care.

 

SUMMARY   Reviews Summary

Colonial Oaks Senior Living houses were mostly rated favorably by consumers. Most consumers seen satisfaction with their family's treatment and well-being in these facilities. The pleasant executive director was mentioned in some evaluations. Many people described the staff as friendly, caring, and professional when engaging with residents and their families. However, there was some negative feedback, notably a bed sore case that resulted in a client's death. Generally, most people were pleased with the residents' well-being and the living conditions, such as cleanliness and light. The facilities have lively activities and affect the family of a home that makes the residents feel close. After one visit, of being a resident, weekly visits are stress-free and positive. And the service users have peace of mind and feel they have made the best decision. Verbal would be highly recommended based on consumers' experiences.

 

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Pros & Cons

PROS
recommend (2)
recommended (1)
staff is amazing ... (1)
wonderful place (1)
highly recommend ... (1)
so knowledgeable ... (1)
attentive and ca ... (1)
very clean (1)
Cons
horrible (1)

The Reserve at Royal Oaks Reviews: 18. Average Rating: 3.9

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S
Surron
In a recent visit to this beautiful Community, I found it to be very clean and had a great smell (very important for me)! The staff were pleasant and informative. I saw caregiver and resident engagement, in visiting other communities this is something rarely seen. I also spoke with Lydia, the Executive Director of the Community, Lydia has a touching personality that lifted our spirits instantly upon meeting her and she left no questions unanswered (awesome). I absolutely without hesitation recommend this Community.
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