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Review Keywords Analysis

  1. US
  2. TX
  3. Houston
Verizon

Verizon

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8505 S Main St #340, Houston, TX 77025, USA Get Directions
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3.5

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ABOUT   Services Excellence Summary

Come to our Houston store for all the latest in mobile, 5G home internet, or business needs. For a more convenient experience, you can also visit our online platform to schedule an in-store appointment or place an online order. Moreover, our online orders can be collected in store, shipped for free in 2 days where available, locked in an express locker, or delivered the same day, depending on availability. You can also check out the order pick-up details of your local store from our website.

 

SUMMARY   Reviews Summary

Most customers appreciate the knowledge, patience and assistance exhibited by the Verizon Wireless store team members, particularly Brandon, Ashley, Walter and others. Several clients point out the excellent customer service, warm friendly atmosphere and remarkable help they had while in the store. This is underscored by the numerous in-and-out purchases that reveal the expertise of the store staff. The security of the stores was also a significant concern for most customers since a police station is right in the store. Customers near the said store are also advantaged since they receive personalized service. With the new internet service, clients can stay in the store and browse the shop, weighing their purchasing options. Customers enjoy shopping in this store; they get into the store to purchase one item and are persuaded to go home with a lot more. It looks like the store’s management and the whole team are customer-oriented, and their primary concern is to make sure that every customer receives a “wow” shopping experience.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (3)
great customer s ... (3)
friendly staff (1)
easy to deal wit ... (1)
super helpful (1)
excellent care (1)
helpful and know ... (1)
knowledgeable st ... (1)
super nice (1)
excellent custom ... (1)
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Cons
rude (6)
disappointed (1)
horrible custome ... (1)
no customer serv ... (1)
poor experience (1)
unhelpful (1)
terrible service ... (1)
not recommend (1)
would not recomm ... (1)
stay away (1)
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Verizon Reviews: 101. Average Rating: 3.5
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