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  1. US
  2. TX
  3. Houston
Xtrac Restoration
Xtrac Restoration

Xtrac Restoration

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Open 00:00-23:59 now
11757 Katy Fwy #1300, Houston, TX 77079, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Xtrac Restoration is a full-service company of Roofing, Fire, Water, and Storm Restoration professionals. Emergency situations are something Xtrac Restoration can handle with ease. Xtrac Restoration is here to help ensure things run smoothly during the process. Xtrac Restoration is available 24 hours per day, 7 days per week. A fire, water or storm that damages your business or home can be devastating. It is not made any easier by the insurance claims process. Insurance recovery is one of their specialties. Call them today, and their claim consultants will manage your claim for you. Excellent follow up and customer service from Xtrac Restoration with their turn-key solution. Water Damage Restoration and Mitigation This is the best water restoration and mitigation company in Greater Houston for business and home owners. Business and home owners may experience water damage. Water damage can be caused by a roof leak, appliance leak, or a toilet/sewage backup. A professional should be called if there is standing water or moisture/damp areas in your home or business to assess potential damages. Water damage may cause hidden damages that you cannot feel or see. Thermal imaging and years of experience will be used by a water mitigation specialist to detect water damage in your building.

 

SUMMARY   Reviews Summary

Client reviews of Xtrac are overwhelmingly positive. Customers had serious water damage they received step-by-step guidance from employees like Michael and Carlos, who are knowledgeable professionals. Customers appreciate the honesty that Xtrac displayed when evaluating the extent of damages. Many saved money because Xtrac gave them advice to fix the issue themselves or had a low cost fix rather than doing complicated and expensive repairs. Xtrac also honored their warranty when doing repairs, like when that changed location of a downspout when most would have charged the customer again. Many have indicated that they would use Xtrac in future emergencies and also recommend the company. They were on time, communicated well, did good work and were friendly. These factors combined to make the client feel that they were receiving excellent service. Experience with the company was consistent from the first phone call to receiving a final bill.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (22)
highly recommend ... (11)
very professiona ... (6)
very responsive (4)
great job (4)
excellent servic ... (4)
on time (4)
very knowledgeab ... (3)
use them again (2)
good quality (2)
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Cons
rude (1)
not recommend (1)
very disappointe ... (1)
disappointed (1)
worst experience ... (1)
Xtrac Restoration Reviews: 75. Average Rating: 4.8
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