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Review Keywords Analysis

  1. US
  2. TX
  3. McKinney
Smith and Son Plumbing

Smith and Son Plumbing

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Open 8:00 AM-5:00 PM now
6401 Eldorado Pkwy Suite 97, McKinney, TX 75070, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Over 50 years of water heater installation experience. We've installed thousands of water heaters, from tankless and electric systems to gas and standard tank heaters. We are factory certified in installation and service for water heater systems. Finally, our technicians have undergone rigorous training and certification from top manufacturers. They have also acquired in-depth product knowledge. For every installation job, we use high-quality parts and materials. What we are most proud of is our honest, professional demeanor. Whether it's routine maintenance or a complete water heater replacement, we have the ability to handle any job. Competitive pricing and flexible financing are available from Wisetack.

 

SUMMARY   Reviews Summary

The reviewers have a positive opinion about the plumbing company, with individual praise for the technicians. Their work ethic are depicted positively, indicating extensive expertise and proficiency. The plumbers clean up after finishing their work, and the company is known for being prompt. Customers also express satisfaction over the company's communication and pricing structure. The company also intervenes in emergency situations like frozen pipes in a timely manner.Client service is a crucial part of the company's offering is the company. This is commensurate with the client's need. For instance the client received immediate assistance after formulating the problem statement. Such speedy answers show that the company is concerned about her needs. This is essential as it indicates that the company has the client in mind and values her. . This emergency service has also met the clients need since they are reliable. Reliability is important for any company. This however enhances the company's reputation. \n Gestures like texting the client as a reminder helps the client to remember the date. this can be considered as good as opposed to when the company call the client. this is because making a call.\n Regular reminders are essential as they help the client remember the appointment. This ensures that the client is not inconvinienced due to not remembering. Going above and beyond is central to the ethos of this plumbing company. This is seen as crucial and it is good. This means that the company values the client and her money as a result there is value for the services obtaind.\n The company does offer additional services for free. This is good as it means there is value for the client. The information was gotten from the internet.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (11)
on time (10)
very professiona ... (7)
very knowledgeab ... (2)
excellent job (2)
highly recommend ... (2)
very polite (2)
incredibly profe ... (1)
great service (1)
great job (1)
Load more
Cons
would not recomm ... (1)
not recommend (1)
rude (1)
unprofessional (1)
terrible service ... (1)
waste my time (1)
poor service (1)
not satisfied (1)
Smith and Son Plumbing Reviews: 103. Average Rating: 4.8
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