The Car Store was established in 2007 and is an independent, family-run local dealership. We value client relationships, treating every customer with integrity, trust, and respect. Our mission is to provide a service-focused, professional setting that is welcoming and distinctive, empowering guests to make informed decisions. We want to create a business that takes care of its clients and also improves the professional and personal lives of its employees and associates. At The Car Store, we encourage you to visit or call us and "experience the Difference".
Facility
3,200 sq. ft.
Employees
16 great men and women are on staff, on average
Vehicles sold
In September 2014, we sold over 4600 cars
Advertising
We are proud to say that we do very little. Our business is 95% word of mouth and referrals. That speaks to how we treat all our customers. To all the people we've had the pleasure to serve, thank you, and we're looking forward to seeing you again soon.
Reviews Summary
Most reviews discussed notable service quality and peformance Most reviews center around positive service quality, with a number of customers calling out Lenev Georg for his continuous bravery and attempt to get within the customers' price range. Multiple customers have reported that Victor's customer service made their car purchasing process easy. They claim that the entire team was kind and made their experience enjoyable. A few reviewers said that the dealership's speed made their vehicle purchase quick. Others claimed that they had bought numerous vehicles from the dealership throughout the years and were always pleased with the service they received. A customer once reported that he had never had any problems when buying the dealership's vehicle—a clear sign that customer experience is a priority. A customer named Johnny received good feedback for his customer service and knowledge in the industry. To improve on customers' experiences, other customers recommended that more information about prices be offered. Overall, customers are happy with their experiences, and the dealership's after-sales service seems they have something worth improving.
Frequently asked questions
7 questions
What do The Car Store clients say about their experience?
Clients frequently praise the helpfulness and professionalism of the staff, particularly mentioning team members like Victor and Dustin for their exceptional service. Many highlight the smooth purchasing process and the respectful treatment they received throughout their experience.
Does The Car Store offer financing options for used cars?
Yes, they provide financing options as part of their vehicle sales services, ensuring customers have access to suitable financial solutions when purchasing a used car.
Can I get a pre-purchase inspection at The Car Store?
Yes, they offer pre-purchase inspections as part of their vehicle inspection services, ensuring that customers can make informed decisions before buying a used vehicle.
Who can I talk to for vehicle maintenance advice at The Car Store?
The team at The Car Store provides customer support, including vehicle maintenance advice, to help clients keep their cars in top condition after purchase.
How does The Car Store handle trade-in evaluations?
They conduct trade-in evaluations as part of their vehicle sales services, allowing customers to receive fair assessments for their vehicles when considering a trade-in.
Is The Car Store a good option for first-time buyers?
Absolutely, many first-time buyers report positive experiences, noting the team's patience and willingness to assist in finding the right vehicle that fits their budget and needs.